PREPARES Community Partner Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend PREPARES Family Center to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with PREPARES services?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Friendly
Unfriendly
Ineffective
Poor quality
Unreliable
Other (please specify)
4.
How well does our program meet the needs of your clients?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How responsive have we been to your questions about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
6.
How welcoming are staff and volunteers at PREPARES?
Extremely welcoming
Very welcoming
Somewhat welcoming
Not so welcoming
Not at all welcoming
Not applicable
7.
PREPARES staff are helpful
Extremely helpful
Very helpful
Somewhat helpful
Not so helpful
Not at all helpful
8.
PREPARES staff are professional
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
9.
How do you get information about PREPARES?
Social Media (Facebook & Instagram)
Monthly Calendar Emails/Newsletter
Call the CAPA office
Contact a specific staff member
Other (please specify)
10.
The PREPARES program is easily accessible
Very easy
Easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Difficult
Very difficult
11.
I feel comfortable contacting PREPARES staff when I need information
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
12.
Do you feel that information about programming at PREPARES is easy to access and readily available?
Yes
No
I'm not sure
13.
How long have you been connecting clients to PREPARES for programming and services?
This is my first encounter
Less than six months
Six months to a year
1 - 2 years
3 or more years
14.
Do you have any other comments, questions, or concerns about our staff, volunteers, or program?
Current Progress,
0 of 14 answered
