Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Phase 1 Reopening Survey Question Title * 1. Which YMCA branch(es) have you visited since our reopening? Aiken County Family YMCA Augusta South Family YMCA Barnwell County Family YMCA Burke County Family YMCA Marshall Family YMCA North Augusta Family YMCA North Jefferson Family YMCA Riverfront YMCA Steiner Branch Family YMCA Thomson Family YMCA Wilson Family YMCA I have not been to a YMCA since reopening OK Question Title * 2. We want to make sure you and your family are safe while at the YMCA. Please rate how safe you feel below (Tell us how we could improve in the comment section at the end of this survey). Very Safe Safe in Most Areas Somewhat Safe Not Safe at All OK Question Title * 3. Please rank how we are doing in the following areas: Needs Improvement Below Average Average Above Average Excellent Social Distancing Social Distancing Needs Improvement Social Distancing Below Average Social Distancing Average Social Distancing Above Average Social Distancing Excellent Cleanliness Cleanliness Needs Improvement Cleanliness Below Average Cleanliness Average Cleanliness Above Average Cleanliness Excellent Staff Helpfulness Staff Helpfulness Needs Improvement Staff Helpfulness Below Average Staff Helpfulness Average Staff Helpfulness Above Average Staff Helpfulness Excellent Communication Communication Needs Improvement Communication Below Average Communication Average Communication Above Average Communication Excellent Signage Signage Needs Improvement Signage Below Average Signage Average Signage Above Average Signage Excellent OK Question Title * 4. As a member, please rank how knowledgeable you feel in the following new YMCA guidelines. (Please tell us how we can improve in any of these areas in the comments at the end of the survey): Unsure of Guidelines Below Average Confidence Average Confidence Above Average Confidence Very Confident Building entrance and exit guidelines Building entrance and exit guidelines Unsure of Guidelines Building entrance and exit guidelines Below Average Confidence Building entrance and exit guidelines Average Confidence Building entrance and exit guidelines Above Average Confidence Building entrance and exit guidelines Very Confident Personal Protective Equipment guidelines Personal Protective Equipment guidelines Unsure of Guidelines Personal Protective Equipment guidelines Below Average Confidence Personal Protective Equipment guidelines Average Confidence Personal Protective Equipment guidelines Above Average Confidence Personal Protective Equipment guidelines Very Confident Finding Information or facility updates Finding Information or facility updates Unsure of Guidelines Finding Information or facility updates Below Average Confidence Finding Information or facility updates Average Confidence Finding Information or facility updates Above Average Confidence Finding Information or facility updates Very Confident Equipment Usage guidelines Equipment Usage guidelines Unsure of Guidelines Equipment Usage guidelines Below Average Confidence Equipment Usage guidelines Average Confidence Equipment Usage guidelines Above Average Confidence Equipment Usage guidelines Very Confident Cleaning guidelines Cleaning guidelines Unsure of Guidelines Cleaning guidelines Below Average Confidence Cleaning guidelines Average Confidence Cleaning guidelines Above Average Confidence Cleaning guidelines Very Confident OK Question Title * 5. As we move to Phase 2 of our reopening, please tell us which areas of the YMCA are most important to you and your family for reopening: Childcare/Play and Learn Group Exercise Pool Locker Room Showers Gymnasium/Basketball Pickleball Sauna/Steam Room Other (please specify) OK Question Title * 6. Our temporary weekday hours are Monday-Friday, 7:00 am to 7:00 pm. What extended hours would fit your needs? Open at 5:00am Open at 6:00am Close at 8:00pm Close at 9:00pm Other (please specify) OK Question Title * 7. If you are 65 or older, would you feel more comfortable attending the YMCA if there were set hours just for you? For example, active older adult facility hours from 9 to 11 am daily. Yes No Not applicable OK Question Title * 8. If you are 65 or older, would you feel more comfortable attending the YMCA if a dedicated exercise or social space were provided for you? Yes No Not applicable OK Question Title * 9. If you are an avid group exercise member, how do you see yourself participating in group exercise in the future? In-person only Virtual online only A mix of in-person and online Online until social distancing ends and then back to in-person only Not Applicable OK Question Title * 10. What programs are you and your family most interested in the YMCA offering in the near future? Swim Lessons Youth Sports Weight-loss Personal Training Other (please specify) OK Question Title * 11. Please take a moment and share additional feedback about your reopening experience in the box below. OK DONE
