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In order to help us improve our services, we rely on you, our clients, to provide us with feedback about our programs and services. Please take a few minutes to comment on the following aspects of our service delivery.

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* 1. Thinking over the past year, which program(s) did you access at Nelson Community Services (NCS)? (Check all that apply)

In this next section, “I” and “me” means you and /or your family members:

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* 2. NCS staff were non-judgmental and treated me with respect and dignity.

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* 3. I was involved in the development of service goals relevant to my needs.

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* 4. NCS staff provided me with information on my rights and responsibilities.

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* 5.  I was satisfied with the time it took to get service. 

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* 6. I found NCS offices/residences to be well located, accessible, welcoming and inclusive

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* 7. I was satisfied with the support provided by NCS staff around referrals to other agencies and programs that might be helpful to me. 

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* 8. In the end, I got what I needed from the NCS programs I accessed.

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* 9. If NCS could do one thing differently, what would it be?

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* 10. If we were able to in future, what other services could we offer that would be helpful to you?

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* 11. If you were to need services again, would you return to NCS?

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* 12. Would you recommend NCS programs and services to family members, friends, colleagues, or community members?

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* 13. How did you hear about our services?

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* 14. Any other feedback for us?

0 of 14 answered
 

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