* 1. How did you hear about Tec Air, Inc. to call for service?

* 2. How would you rate your satisfaction with your expirence with Tec Air, Inc.?

  Not Satisfied Satisfied Very Satisfied
Answered phone prombtly?
Courteous and Friendly on phone?
Tech courteous and friendly?
Kept home neat and clean?
Explained what needed to be fixed thoroughly?
Technician knowledgeable?

* 3. Overall Satisfaction of Tec Air, Inc.?

* 4. Where you offered a Maintenance Agreement?

* 5. Please share any additional comments or describe in your own words your overall experience?