Workplace Etiquette Quiz Survey

Question Title

1. Your boss, Ms. Alpha, attends an important client meeting with you. You want to introduce her to your client, Mr. Beta. You rise and say, "Ms. Alpha, I'd like you to meet Mr. Beta, our client from the City of Fort Worth." Is this introduction correct? (Required.)

Yes

Question Title

2. You're greeting or saying goodbye to someone. When is the proper time to shake their hand? (Required.)

When you're introduced

At their home

At their office

On the street

When you say goodbye

Question Title

3. You're talking with a group of 4 people. Do you make eye contact with: (Required.)

Just the person to whom you're speaking at the moment?

Each of the four people, moving your eye contact from one to another?

No one particular person (not looking directly into anyone's eyes)?

Question Title

4. When you greet a visitor in the office, do you: (Required.)

Say nothing and let her sit where she wishes?

Tell her where to sit?

Say, "just sit anywhere"?

Question Title

5. Select the correct rule for introductions from the following. In the business arena: (Required.)

Only men should stand for handshaking and all introductions.

Only women should stand for handshaking and all introductions.

It is not necessary for men or women to stand for handshaking or introductions.

Both men and women should stand for handshaking and all introductions.

Question Title

6. In the business arena, it is necessary for a man to: (Required.)

Pull out a chair for a woman

Stand when a woman leaves a table

Pay for a woman's meal

All of the above

None of the above

Question Title

7. For easy reading, one's name badge should be worn: (Required.)

On the left shoulder

On the right shoulder

On the left hip

Around the neck

Question Title

8. The best way to meet people at a business or social function is to: (Required.)

Head for the bar or buffet immediately upon arrival

Introduce yourself to two people who are standing close and talking softly

Look confident, stand in the center of the room, and wait for someone interesting to approach you

Introduce yourself to a person standing alone or to large groups

Stick close to only those you know very well and forget about the rest

Question Title

9. If you have to introduce two people and you can't remember one person's name, you may recover by saying: (Required.)

"Do you know one another?"

"I can't remember your name. Will you introduce yourself?"

"It's been one of those days. Please tell me your name again."

Nothing and hoping they will introduce themselves

Nothing and doing nothing. After all, you don't want to embarrass yourself or others.

Question Title

10. When expressing thanks to someone who has given you a gift, you should: (Required.)

Send an email because it's faster and more efficient

Send a handwritten note

Pick up the phone and call within 72 hours

Consider a verbal "thank you" enough

Question Title

11. When two people are discussing business, how far apart should they stand? (Required.)

10 feet (or even further if one of them hasn't showered)

7 feet

6 feet

3 feet

Question Title

12. A toast has been proposed in your honor. You say, "thank you," and take a sip of your drink. Have you acted correctly? (Required.)

Yes

Question Title

13. You're in a restaurant, and a thin soup is served in a cup with no handles. To eat it, you should: (Required.)

Pick it up and drink it

Use the spoon provided

Eat half of it with the spoon and drink the remainder

Question Title

14. You're at a dinner, and champagne is served with dessert. You simply can't drink champagne, yet you know the host will be offering a toast. Which do you do? (Required.)

Tell the waiter, "no champagne"

Turn over your glass

Ask the waiter to pour water into your champagne glass instead

Say nothing and allow the champagne to be poured into your glass

Question Title

15. You're at a table in a restaurant for a business dinner. Midway through the meal, you're called to the telephone. What do you do with your napkin? (Required.)

Take it with you

Fold and place it to the left of your plate

Loosely fold and place it to the right of your plate

Leave it on your chair

Question Title

16. You're invited to a reception. The invitation states "7:00pm to 9:00pm." When should you arrive? (Required.)

At 7:00pm

Any time between 7:00pm and 9:00pm

Between 7:00pm and 7:30pm

Go early and leave early

Question Title

17. When dining with someone important, and your cell phone rings, you should: (Required.)

Answer it within 2 rings and keep the call brief.

Ignore it and pretend someone else's phone is ringing.

Apologize and turn the phone to silent mode. The person you're with takes priority.

Apologize, step away from the table, and take the call in the restroom.

Question Title

18. When you're dining in a restaurant and accidentally drop your fork on the floor, you should: (Required.)

Pick it up, wipe it off, and use it anyway.

Pick it up, give it to the server, and ask him to bring you another one.

Leave it on the floor and ask the server to bring you another one.

Leave it on the floor and use your neighbor's when he's not looking.

Question Title

19. At dinner, when you notice the person on your left eating the roll from your bread plate, you should: (Required.)

Tell him he made a mistake, then ask for your roll back.

Don't say anything and eat the roll from your other neighbor's plate.

Don't say anything and try to convince yourself that you didn't need that roll anyway.

Ask the server for another roll and use the side of your dinner plate.

Question Title

20. You've forgotten a lunch with a business associate. You feel terrible and know he's furious. What do you do? (Required.)

Write a letter of apology.

Send flowers.

Keep quiet and hope he forgets about it.

Call and set up another appointment.

Question Title

21. At lunch, you notice that the stranger sitting next to you has spinach in her teeth. You should: (Required.)

Say nothing, smile, and look her directly in the eye.

Say something and hope you don't embarrass her.

Make visual signals indicating that she has something in her teeth.

Wipe your teeth with your napkin and hope she gets the hint to do the same.

Question Title

22. A manager frequently comes to work with stains or rips in his work attire. What message does that send? (Required.)

Question Title

23. On "casual Friday," it is fine to: (Required.)

Take your day's schedule into account when dressing.

Enjoy the opportunity to wear jeans and a t-shirt.

Combine some of your existing business wardrobe with casual attire.

Skip your shower and dab on a bit of cologne/perfume.

Question Title

24. Which of the following is NOT a good rule for dressing professionally? (Required.)

Slacks should break just above the shoe.

Sleeves should reach the base of your hand.

Never show your shirt cuff if you are wearing a jacket.

Shirt collars should button comfortably without pinching or leaving gaps.

Question Title

25. When accessorizing for the office, it IS acceptable to wear: (Required.)

Lots of accessories when wearing the appropriate clothing

Just a few pieces of jewelry

An exotic belt buckle to dress up your Levis

Suspenders if the pants can support them

Question Title

26. In the summertime in the office, men's shirts can: (Required.)

Be sleeveless

Be home-washed and pressed

Have rolled up sleeves

Have short sleeves

Question Title

27. A woman's handbag, if small, may be placed on: (Required.)

A desk

The boardroom table

A restaurant table

All of the above

None of the above

Question Title

28. You pass a coworker in the hallway, and he asks, "How are you?" You should respond by: (Required.)

Telling him that your back has been hurting you, and that you have a cold.

Saying, "Fine, thanks."

Explaining that you are tired and stressed out in your job.

Question Title

29. You are running to a meeting (almost late!) and just remembered that you need to bring a packet of post-it notes to the meeting. You should: (Required.)

Duck into a coworker’s cubicle and grab the post-its on her desk (they are office-issued, after all).

Get to the meeting on time and explain that you forgot the post-its.

Go back to your workspace to get the post-its and just arrive late for the meeting.

Get to the meeting on time and call a coworker, then ask him to bring you some post-its from his desk.

Question Title

30. It's lunch time! Where should you eat your liverwurst and limburger sandwich? (Required.)

At your desk next to your cube-mate

In the cafeteria

Outside at a picnic table - the weather is nice today!

Wherever you'd like

Question Title

31. Your cube-mate receives a personal call from her child's teacher. You should: (Required.)

Keep working - it's your cube, too!

Get a cup of coffee in the break room.

Listen in. You want to be able to help her with this situation.

Turn up the radio so you won't overhear the conversation.

Question Title

32. This part of the meeting doesn't really pertain to you, and you have nothing to contribute. What should you do? (Required.)

Check emails on your laptop

Discretely send a text on your cell phone

Doodle or make up your grocery list on a notepad

Listen in to the meeting discussion and interject as appropriate

Question Title

33. As you're walking in the hall past Joe's workspace, you remember something you want to tell him. Although his door is shut, you know he is in. You should: (Required.)

Listen at the door before entering to see if he’s alone.

Walk in to his workspace and tell him before you forget what’s on your mind.

Knock on the door and ask if it’s a good time to talk.

Come in and sit down until he finishes what he’s doing.

Question Title

* 1. Your boss, Ms. Alpha, attends an important client meeting with you. You want to introduce her to your client, Mr. Beta. You rise and say, "Ms. Alpha, I'd like you to meet Mr. Beta, our client from the City of Fort Worth." Is this introduction correct? (Required.)

Question Title

* 2. You're greeting or saying goodbye to someone. When is the proper time to shake their hand? (Required.)

Question Title

* 3. You're talking with a group of 4 people. Do you make eye contact with: (Required.)

Question Title

* 4. When you greet a visitor in the office, do you: (Required.)

Question Title

* 5. Select the correct rule for introductions from the following. In the business arena: (Required.)

Question Title

* 6. In the business arena, it is necessary for a man to: (Required.)

Question Title

* 7. For easy reading, one's name badge should be worn: (Required.)

Question Title

* 8. The best way to meet people at a business or social function is to: (Required.)

Question Title

* 9. If you have to introduce two people and you can't remember one person's name, you may recover by saying: (Required.)

Question Title

* 10. When expressing thanks to someone who has given you a gift, you should: (Required.)

Question Title

* 11. When two people are discussing business, how far apart should they stand? (Required.)

Question Title

* 12. A toast has been proposed in your honor. You say, "thank you," and take a sip of your drink. Have you acted correctly? (Required.)

Question Title

* 13. You're in a restaurant, and a thin soup is served in a cup with no handles. To eat it, you should: (Required.)

Question Title

* 14. You're at a dinner, and champagne is served with dessert. You simply can't drink champagne, yet you know the host will be offering a toast. Which do you do? (Required.)

Question Title

* 15. You're at a table in a restaurant for a business dinner. Midway through the meal, you're called to the telephone. What do you do with your napkin? (Required.)

Question Title

* 16. You're invited to a reception. The invitation states "7:00pm to 9:00pm." When should you arrive? (Required.)

Question Title

* 17. When dining with someone important, and your cell phone rings, you should: (Required.)

Question Title

* 18. When you're dining in a restaurant and accidentally drop your fork on the floor, you should: (Required.)

Question Title

* 19. At dinner, when you notice the person on your left eating the roll from your bread plate, you should: (Required.)

Question Title

* 20. You've forgotten a lunch with a business associate. You feel terrible and know he's furious. What do you do? (Required.)

Question Title

* 21. At lunch, you notice that the stranger sitting next to you has spinach in her teeth. You should: (Required.)

Question Title

* 22. A manager frequently comes to work with stains or rips in his work attire. What message does that send? (Required.)

Question Title

* 23. On "casual Friday," it is fine to: (Required.)

Question Title

* 24. Which of the following is NOT a good rule for dressing professionally? (Required.)

Question Title

* 25. When accessorizing for the office, it IS acceptable to wear: (Required.)

Question Title

* 26. In the summertime in the office, men's shirts can: (Required.)

Question Title

* 27. A woman's handbag, if small, may be placed on: (Required.)

Question Title

* 28. You pass a coworker in the hallway, and he asks, "How are you?" You should respond by: (Required.)

Question Title

* 29. You are running to a meeting (almost late!) and just remembered that you need to bring a packet of post-it notes to the meeting. You should: (Required.)

Question Title

* 30. It's lunch time! Where should you eat your liverwurst and limburger sandwich? (Required.)

Question Title

* 31. Your cube-mate receives a personal call from her child's teacher. You should: (Required.)

Question Title

* 32. This part of the meeting doesn't really pertain to you, and you have nothing to contribute. What should you do? (Required.)

Question Title

* 33. As you're walking in the hall past Joe's workspace, you remember something you want to tell him. Although his door is shut, you know he is in. You should: (Required.)

1. Your boss, Ms. Alpha, attends an important client meeting with you. You want to introduce her to your client, Mr. Beta. You rise and say, "Ms. Alpha, I'd like you to meet Mr. Beta, our client from the City of Fort Worth." Is this introduction correct? (Required.)

2. You're greeting or saying goodbye to someone. When is the proper time to shake their hand? (Required.)

3. You're talking with a group of 4 people. Do you make eye contact with: (Required.)

4. When you greet a visitor in the office, do you: (Required.)

5. Select the correct rule for introductions from the following. In the business arena: (Required.)

6. In the business arena, it is necessary for a man to: (Required.)

7. For easy reading, one's name badge should be worn: (Required.)

8. The best way to meet people at a business or social function is to: (Required.)

9. If you have to introduce two people and you can't remember one person's name, you may recover by saying: (Required.)

10. When expressing thanks to someone who has given you a gift, you should: (Required.)

11. When two people are discussing business, how far apart should they stand? (Required.)

12. A toast has been proposed in your honor. You say, "thank you," and take a sip of your drink. Have you acted correctly? (Required.)

13. You're in a restaurant, and a thin soup is served in a cup with no handles. To eat it, you should: (Required.)

14. You're at a dinner, and champagne is served with dessert. You simply can't drink champagne, yet you know the host will be offering a toast. Which do you do? (Required.)

15. You're at a table in a restaurant for a business dinner. Midway through the meal, you're called to the telephone. What do you do with your napkin? (Required.)

16. You're invited to a reception. The invitation states "7:00pm to 9:00pm." When should you arrive? (Required.)

17. When dining with someone important, and your cell phone rings, you should: (Required.)

18. When you're dining in a restaurant and accidentally drop your fork on the floor, you should: (Required.)

19. At dinner, when you notice the person on your left eating the roll from your bread plate, you should: (Required.)

20. You've forgotten a lunch with a business associate. You feel terrible and know he's furious. What do you do? (Required.)

21. At lunch, you notice that the stranger sitting next to you has spinach in her teeth. You should: (Required.)

22. A manager frequently comes to work with stains or rips in his work attire. What message does that send? (Required.)

23. On "casual Friday," it is fine to: (Required.)

24. Which of the following is NOT a good rule for dressing professionally? (Required.)

25. When accessorizing for the office, it IS acceptable to wear: (Required.)

26. In the summertime in the office, men's shirts can: (Required.)

27. A woman's handbag, if small, may be placed on: (Required.)

28. You pass a coworker in the hallway, and he asks, "How are you?" You should respond by: (Required.)

29. You are running to a meeting (almost late!) and just remembered that you need to bring a packet of post-it notes to the meeting. You should: (Required.)

30. It's lunch time! Where should you eat your liverwurst and limburger sandwich? (Required.)

31. Your cube-mate receives a personal call from her child's teacher. You should: (Required.)

32. This part of the meeting doesn't really pertain to you, and you have nothing to contribute. What should you do? (Required.)

33. As you're walking in the hall past Joe's workspace, you remember something you want to tell him. Although his door is shut, you know he is in. You should: (Required.)