General Survey Question Title * 1. How would you rate your overall experience at Silver Willow? Outstanding Good Okay Poor Question Title * 2. How would you rate the Silver Willow staff who served you? Friendly and professional Good Okay Disappointing Question Title * 3. Were you assisted by a Guide or Instructor? If so, on a scale of 1-10 please rate your Guide's/Instructor's interaction with you. (10 being "I completely agree", 1 being "I completely disagree"). 10 9 8 7 6 5 4 3 2 1 Polite, courteous Polite, courteous 10 Polite, courteous 9 Polite, courteous 8 Polite, courteous 7 Polite, courteous 6 Polite, courteous 5 Polite, courteous 4 Polite, courteous 3 Polite, courteous 2 Polite, courteous 1 Knowledgeable, helpful Knowledgeable, helpful 10 Knowledgeable, helpful 9 Knowledgeable, helpful 8 Knowledgeable, helpful 7 Knowledgeable, helpful 6 Knowledgeable, helpful 5 Knowledgeable, helpful 4 Knowledgeable, helpful 3 Knowledgeable, helpful 2 Knowledgeable, helpful 1 Professional, respectful Professional, respectful 10 Professional, respectful 9 Professional, respectful 8 Professional, respectful 7 Professional, respectful 6 Professional, respectful 5 Professional, respectful 4 Professional, respectful 3 Professional, respectful 2 Professional, respectful 1 Encouraging, supportive Encouraging, supportive 10 Encouraging, supportive 9 Encouraging, supportive 8 Encouraging, supportive 7 Encouraging, supportive 6 Encouraging, supportive 5 Encouraging, supportive 4 Encouraging, supportive 3 Encouraging, supportive 2 Encouraging, supportive 1 Please tell us the name of the guide/instructor as well as any additional information. Question Title * 4. Did you access any additional services? If so, please rate the services you used? Excellent Good Poor Not applicable Corporate events Corporate events Excellent Corporate events Good Corporate events Poor Corporate events Not applicable Firearms rental Firearms rental Excellent Firearms rental Good Firearms rental Poor Firearms rental Not applicable Pro-shop Pro-shop Excellent Pro-shop Good Pro-shop Poor Pro-shop Not applicable Snack bar Snack bar Excellent Snack bar Good Snack bar Poor Snack bar Not applicable Web site/Facebook Web site/Facebook Excellent Web site/Facebook Good Web site/Facebook Poor Web site/Facebook Not applicable On-line booking On-line booking Excellent On-line booking Good On-line booking Poor On-line booking Not applicable Meal Meal Excellent Meal Good Meal Poor Meal Not applicable Please comment if desired Question Title * 5. Please rate the target presentation. Outstanding Good Okay Comments: Question Title * 6. Please share with us any instances of exceptional service or disappointments you experienced during your time at Silver Willow. Question Title * 7. If you would like to speak with someone from Silver Willow, please provide your first name, phone number and email address. Done
