NET+ AWS Survey

Intro

The goal of this survey is to help Internet2 manage the program and provider as effectively as possible. Please respond to the questions that are relevant to your role/experience with the NET+ Amazon Web Services (AWS) program. Please forward the survey link to others in your organization that are able to respond and provide input. This survey should take 5 minutes; we appreciate your time and feedback! Reach out to us at netplus@internet2.edu if you have further comments or any questions.

Question Title

* 1. Your contact information:

Name *

Institution *

Email Address *

Phone Number

Question Title

* 2. Your main Role as it relates to AWS on campus

Lead Contact

Administrator

Procurement

Project Manager

Other (please specify)

Question Title

* 3. How do you currently engage with the NET+ AWS program and product communication (check all that apply)

Cloud Computing Community Group (CCCG) Slack Channel

Read Program Emails (announcements, newsletters)

Internet2 Wiki Page

Attend Community Town Hall meetings and special events

Attend bi-weekly Tech and Tactics calls

Other (please specify)

None of the above

Question Title

* 4. What is your preferred method of communication with Peer Institutions about the NET+ AWS program?

	Strongly Preferred	Moderately Preferred	Indifferent
#aws Channel in CCCG Slack	#aws Channel in CCCG Slack Strongly Preferred	#aws Channel in CCCG Slack Moderately Preferred	#aws Channel in CCCG Slack Indifferent
Email Distribution	Email Distribution Strongly Preferred	Email Distribution Moderately Preferred	Email Distribution Indifferent
Internet2 Wiki Page	Internet2 Wiki Page Strongly Preferred	Internet2 Wiki Page Moderately Preferred	Internet2 Wiki Page Indifferent
Community Calls	Community Calls Strongly Preferred	Community Calls Moderately Preferred	Community Calls Indifferent

Other (please specify)

Question Title

* 5. Rate the importance of the following benefits when selecting the NET+ AWS Program

	Very Important	Somewhat Important	Not Important	N/A
NET+ contract terms and conditions	NET+ contract terms and conditions Very Important	NET+ contract terms and conditions Somewhat Important	NET+ contract terms and conditions Not Important	NET+ contract terms and conditions N/A
Technical integrations with Internet2 (network, identity and access management)	Technical integrations with Internet2 (network, identity and access management) Very Important	Technical integrations with Internet2 (network, identity and access management) Somewhat Important	Technical integrations with Internet2 (network, identity and access management) Not Important	Technical integrations with Internet2 (network, identity and access management) N/A
Compliance standards evaluated	Compliance standards evaluated Very Important	Compliance standards evaluated Somewhat Important	Compliance standards evaluated Not Important	Compliance standards evaluated N/A
Community engagement	Community engagement Very Important	Community engagement Somewhat Important	Community engagement Not Important	Community engagement N/A
NET+ pricing	NET+ pricing Very Important	NET+ pricing Somewhat Important	NET+ pricing Not Important	NET+ pricing N/A
NET+ vendor management	NET+ vendor management Very Important	NET+ vendor management Somewhat Important	NET+ vendor management Not Important	NET+ vendor management N/A

Other (please specify)

Question Title

* 6. Rate your overall satisfaction with the AWS service performance (features, functionality, operations) from low of one star to high of five stars.

Comments

Question Title

* 7. How likely are you to recommend the NET+ AWS Program to colleagues?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Comments

Question Title

* 8. AWS is active in our community and provides valuable contributions to further our mission.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Question Title

* 9. Our NET+ AWS reseller contributes to our success in using the platform.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Comments

Question Title

* 10. What aspects of the NET+ AWS Program or vendor performance would you like to change or improve?

Question Title

* 11. Renewal Plans: Do you intend to renew your NET+ AWS contract? If not, do you plan to use another contract vehicle for the service? If you are not renewing, and if you are willing, please explain what has caused you to make the change.

NET+ AWS Survey

Intro

Question Title

* 1. Your contact information:

Question Title

* 2. Your main Role as it relates to AWS on campus

Question Title

* 3. How do you currently engage with the NET+ AWS program and product communication (check all that apply)

Question Title

* 4. What is your preferred method of communication with Peer Institutions about the NET+ AWS program?

Question Title

* 5. Rate the importance of the following benefits when selecting the NET+ AWS Program

Question Title

* 6. Rate your overall satisfaction with the AWS service performance (features, functionality, operations) from low of one star to high of five stars.

Question Title

* 7. How likely are you to recommend the NET+ AWS Program to colleagues?

Question Title

* 8. AWS is active in our community and provides valuable contributions to further our mission.

Question Title

* 9. Our NET+ AWS reseller contributes to our success in using the platform.

Question Title

* 10. What aspects of the NET+ AWS Program or vendor performance would you like to change or improve?

Question Title

* 11. Renewal Plans: Do you intend to renew your NET+ AWS contract? If not, do you plan to use another contract vehicle for the service? If you are not renewing, and if you are willing, please explain what has caused you to make the change.

Question Title

* 12. Can we contact you to follow up on your responses?