Hey CA!! Are you Listening?
Tell Us About Your Experience Providing Feedback on CA Products

Hey CA!! Are you Listening?? YES WE ARE!!

Listening to our customers is a NUMBER 1 PRIORITY for CA. After all, it is our customers (and potential customers) who help us to validate assumptions about what features to put in our products. As CA continues to evolve and grow, we want to make sure we are building products our customers can't live without.

We invite you to take this 2-minute survey and tell us how we can improve our customer feedback gathering processes here at CA.

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* 1. Do you work for CA Technologies?

Yes

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* 2. What is your role/job title?

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* 3. Are you involved in a customer validation & feedback gathering program with a CA Product Team (Product Management, Engineering, Sales, Support, etc.? )

Yes

Explain your answer (optional)

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* 4. In what way do you CURRENTLY provide feedback on CA Products?
(select all that apply)

Interaction with CA Acct Team/Product Team

Posting in Communities

Calls/Emails to CA Support

Participation in Product Demos

"In Product" Feedback Submission (if available)

Phone/Web Ex Interviews

Face to Face workshops, feedback sessions

Surveys

Hands On Validation (Product Betas, Usability studies, etc.)

Comments in CA Documentation

I don't currently provide feedback on CA Products

Other (please specify)

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* 5. Rate your experience with CA's customer validation & feedback gathering programs?

I provided feedback -- but I'm not sure if it's going to be implemented

I provided feedback -- but it was never implemented in the product

The feedback I provided was implemented in the product -- but it took awhile

The feedback I provided is going to be implemented in the product -- but I'm not sure when

The feedback I provided was implemented in the product right away

I don't currently provide feedback

Explain your answer (optional)

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* 6. How can CA improve the process of gathering product feedback from our customers?

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* 7. Are you interested in participating in a Customer Validation Program led by one of our Product team members?

If yes, tell us which CA products interest you the most.

If yes, please provide your email address

Question Title

* 1. Do you work for CA Technologies?

Question Title

* 2. What is your role/job title?

Question Title

* 3. Are you involved in a customer validation & feedback gathering program with a CA Product Team (Product Management, Engineering, Sales, Support, etc.? )

Question Title

* 4. In what way do you CURRENTLY provide feedback on CA Products? (select all that apply)

Question Title

* 5. Rate your experience with CA's customer validation & feedback gathering programs?

Question Title

* 6. How can CA improve the process of gathering product feedback from our customers?

Question Title

* 7. Are you interested in participating in a Customer Validation Program led by one of our Product team members?

* 4. In what way do you CURRENTLY provide feedback on CA Products?
(select all that apply)