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Patient Feedback - Enhanced Access Services
Your feedback is important to us. Your anonymous responses are reviewed by our senior leadership team to help us understand what’s working well and where we can improve our services.
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1.
When was your appointment?
(Required.)
Monday - Friday 6.30pm - 8pm
Monday - Friday 4pm - 6:30pm
Monday - Friday 8pm - 10pm
Saturday 9am - 5.00pm
Sunday 9am - 1pm
Other (please specify)
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2.
Type of appointment?
(Required.)
Face to Face
Telephone
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3.
Reason for appointment?
(Required.)
Blood pressure check
Existing condition
Medication review
New illness
New physical injury
Wound care
Blood test
Discussing a test result
Other (please specify)
Your experience - please rate your experience (1 star = poor, 5 stars = excellent):
4.
Being seen in a timely way
(1 star = poor, 5 stars = excellent)
Poor
1 star
2 stars
3 stars
4 stars
Excellent
5 stars
5.
Friendliness and respect from staff
Poor
1 star
2 stars
3 stars
4 stars
Excellent
5 stars
6.
The information received was easy to understand
Poor
1 star
2 stars
3 stars
4 stars
Excellent
5 stars
7.
Feeling safe during your visit
Poor
1 star
2 stars
3 stars
4 stars
Excellent
5 stars
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8.
Overall, how would you rate your experience?
(Required.)
Poor
1 star
2 stars
3 stars
4 stars
Excellent
5 stars
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9.
Would you recommend this service to a friend or family member if they needed it?
(Required.)
Yes
No
10.
Do you have any questions or comments for our team?
