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Workforce Survey

The 2020 COVID-19 pandemic continues to impact businesses throughout the world. The NWA Human Resources Association (NOARK) is running a research study to measure workplace trends emerging as a result of the pandemic - right here in NWA. There are no right or wrong answers for the questions displayed below. All responses are anonymous. Data collected from this survey will be made available to members of NOARK and the greater NWA community. The survey will take you approximately 10 minutes to complete. Your answers are very valuable to us and we appreciate your time, openness, and sincerity.

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* 1. How would you describe the quality of support you are experiencing during this pandemic?

  Quality of support
From your direct manager/supervisor?
From your organization?
From your family?
From your friends?
From the community?
From your place of worship?
From your profession/professional association(s)?

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* 2. What do you need most during this pandemic time? Please rank. (1 - most important, 6 - least important)

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* 3. Which are the 3 most important qualities a leader should have during crisis times?

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* 4. What kind of technological support does your company offer if you are working from home?

  Support received Importance to you
Internet data card
Full internet reimbursement
Partial internet reimbursement
Provide mobile phone and/ or phone subscription support
Improved technical support
Subsidize part of office equipment (e.g. printer, headphones)
Subsidize part of office furniture (e.g. ergonomic chair)

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* 5. What "well-being" measures is your organization offering during this difficult time?

  Offered Importance to you
Improved EAP plans
Regular leadership updates (memos, virtual town halls, briefings etc)
Increased HR availability (eg. HR calls, HR helpline, HR webinars)
Virtual team building, fun at work initiatives
Engagement surveys
Well-being sessions, including counseling, coaching and/or meditation
Fitness support: e.g. trackers, free sports app, virtual sports events

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* 6. Has your organization made changes to any of the following as a result of the pandemic?

  Management Non Management
Performance review cycle
Salary increase
Annual incentive plans
Sales/ productivity incentive plans
Health insurance plan features
PTO policy
Long term care insurance plan
Short term care insurance plan
Retirement plans
Medical pet insurance
Catastrophic illness plan
Flexible work arrangements
Access to educational program during working hours
Membership fees, subscriptions paid by company

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* 7. What is your company's current position on hiring? Choose all that apply

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* 8. What do you think the job seekers appreciate most in current times? Please rank from 1 = most important to 9 = least important

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* 9. If you were looking for a job right now, what would concern you most? Rank from 1 = highest to 5 = lowest

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* 10. How much work from home does your company provide for office employees?

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* 11. If your organization is operating on a work-from-home basis now, how long do you anticipate work-from-home to continue?

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* 12. What has your organization done to help prevent the spread of contagions in your workplace as a result of concerns raised by the communicability of COVID-19?

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* 13. Which communication channel are you using most to communicate professionally during this pandemic? Please rank where 1 = used most, 6 = used least

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* 14. Does your company require video calls with camera on?

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* 15. If you have employees working from home, how would you describe the impact on productivity?

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* 16. How do you expect hiring to evolve in the following 6-12 months?

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* 17. Please select the top 3 most important qualities an employer should have during these hard times (select 3)

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* 18. Please indicate your current industry

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* 19. What is the size of your company’s workforce in Arkansas?

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* 20. What is the largest population by age range in your organization?

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* 21. Please indicate your current role in the organization

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* 22. Does your current role include HR or people management responsibilities?

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* 23. In addition to keeping up with work responsibilities during this pandemic, I am also responsible for:
Please check all that apply.

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* 24. In what age range do you fall?

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* 25. During the November NOARK meeting, the results of this survey will be shared. The topic for that meeting is an exploration of Millennial (age 23-39) expectations and behaviors in the workplace. A panel of Millennial HR professionals will take questions from a moderator and from the audience. Is there any question you might like to add here to be addressed to the November NOARK Millennial panel?

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