WTOP.com User Survey

WTOP is Washington's source for breaking news, traffic and weather information 24/7. In an effort to deliver you the information you want in the way you need it, we're asking for your help. Please take a few minutes to answer our short, anonymous survey about WTOP.com. Your input is greatly appreciated.

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* 1. How often do you visit WTOP.com?

Multiple times a day

Once a day

2-3 times per week

A few times a month

Only when there is breaking news

Never

Other (please specify)

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* 2. Why do you come to WTOP.com? (Check all that apply.)

Local news (information about Maryland, DC, Virginia)

Traffic information

Weather information

National/international news

Sports

Business news

Entertainment/Lifestyle news

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* 3. How often do you listen to WTOP radio? (103.5 FM, 103.9 FM, 107.7 FM)

Multiple times a day

Once a day

Several times a week

I rarely listen

I never listen

Other (please specify)

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* 4. Do you ever visit WTOP.com to find more information about something you heard on the radio?

Yes

N/A - I don't listen to WTOP radio

Comments

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* 5. Please rate the following statements on a scale of 1 to 5 (1 being strongly disagree, 5 being strongly agree) about your experience visiting WTOP.com on a DESKTOP computer.

	1. Strongly Disagree	2. Disagree	3. Neutral - neither agree nor disagree	4. Agree	5. Strongly agree
The top news of the day is easy to find and identify on WTOP.com's homepage	The top news of the day is easy to find and identify on WTOP.com's homepage 1. Strongly Disagree	The top news of the day is easy to find and identify on WTOP.com's homepage 2. Disagree	The top news of the day is easy to find and identify on WTOP.com's homepage 3. Neutral - neither agree nor disagree	The top news of the day is easy to find and identify on WTOP.com's homepage 4. Agree	The top news of the day is easy to find and identify on WTOP.com's homepage 5. Strongly agree
WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 1. Strongly Disagree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 2. Disagree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 3. Neutral - neither agree nor disagree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 4. Agree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 5. Strongly agree
Articles give me the appropriate amount of depth and information	Articles give me the appropriate amount of depth and information 1. Strongly Disagree	Articles give me the appropriate amount of depth and information 2. Disagree	Articles give me the appropriate amount of depth and information 3. Neutral - neither agree nor disagree	Articles give me the appropriate amount of depth and information 4. Agree	Articles give me the appropriate amount of depth and information 5. Strongly agree
WTOP.com loads quickly and I don't have to wait to find what I'm looking for	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 1. Strongly Disagree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 2. Disagree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 3. Neutral - neither agree nor disagree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 4. Agree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 5. Strongly agree
Advertisements do not hinder my ability to read the news	Advertisements do not hinder my ability to read the news 1. Strongly Disagree	Advertisements do not hinder my ability to read the news 2. Disagree	Advertisements do not hinder my ability to read the news 3. Neutral - neither agree nor disagree	Advertisements do not hinder my ability to read the news 4. Agree	Advertisements do not hinder my ability to read the news 5. Strongly agree

Comments

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* 6. Please rate the following statements on a scale of 1 to 5 (1 being strongly disagree, 5 being strongly agree) about your experience with WTOP.com on a MOBILE PHONE or TABLET.

	1. Strongly Disagree	2. Disagree	3. Neutral - neither agree nor disagree	4. Agree	5. Strongly agree
The top news of the day is easy to find and identify on WTOP.com's homepage	The top news of the day is easy to find and identify on WTOP.com's homepage 1. Strongly Disagree	The top news of the day is easy to find and identify on WTOP.com's homepage 2. Disagree	The top news of the day is easy to find and identify on WTOP.com's homepage 3. Neutral - neither agree nor disagree	The top news of the day is easy to find and identify on WTOP.com's homepage 4. Agree	The top news of the day is easy to find and identify on WTOP.com's homepage 5. Strongly agree
WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 1. Strongly Disagree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 2. Disagree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 3. Neutral - neither agree nor disagree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 4. Agree	WTOP.com's homepage is aesthetically pleasing and projects an appropriate image for a news website 5. Strongly agree
Articles give me the appropriate amount of depth and information	Articles give me the appropriate amount of depth and information 1. Strongly Disagree	Articles give me the appropriate amount of depth and information 2. Disagree	Articles give me the appropriate amount of depth and information 3. Neutral - neither agree nor disagree	Articles give me the appropriate amount of depth and information 4. Agree	Articles give me the appropriate amount of depth and information 5. Strongly agree
WTOP.com loads quickly and I don't have to wait to find what I'm looking for	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 1. Strongly Disagree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 2. Disagree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 3. Neutral - neither agree nor disagree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 4. Agree	WTOP.com loads quickly and I don't have to wait to find what I'm looking for 5. Strongly agree
Advertisements do not hinder my ability to read the news	Advertisements do not hinder my ability to read the news 1. Strongly Disagree	Advertisements do not hinder my ability to read the news 2. Disagree	Advertisements do not hinder my ability to read the news 3. Neutral - neither agree nor disagree	Advertisements do not hinder my ability to read the news 4. Agree	Advertisements do not hinder my ability to read the news 5. Strongly agree

Comments

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* 7. When visiting WTOP.com for the latest news of the day, how satisfied do you feel when you leave the site?

Very satisfied: I have a good understanding of the news of the moment.

Somewhat satisfied: I found some of what I was looking for, but not everything.

Not Satisfied: I didn't find what I was looking for at all. I will visit another news site to get that information.

Other/Comments:

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* 8. How well does WTOP.com balance news content with advertisements?

Very well: ads are relevant and not distracting

Fair: ads are distracting

Poor: ads inhibit exploration of content

Comments

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* 9. Which of the following types of news sources do you use to access LOCAL news (Virginia, Maryland, D.C.), traffic, and weather information? (Check all that apply)

Facebook

Websites

Radio

Apps

Twitter

Newspapers/Magazines

Other (please name sources)

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* 10. What source do you go to FIRST for local news, traffic and weather information about the D.C. region (Virginia, Maryland, DC)?

Fox 5/WTTG

WTOP

NBC 4/WRC

NewsChannel 8

ABC 7/WJLA

WUSA 9

WAMU/NPR

Washington Post

Other (please specify)

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* 11. Do you subscribe to email alerts (from any organization) for breaking news, traffic or weather information?

Yes

Which email alerts do you subscribe to?

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* 12. When using a news app, do you enable push notifications to receive alerts?

Yes

N/A - I do not use news apps.

On which news apps have you enabled push notifications?

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* 13. On a scale from 1 to 5 (1 being extremely dissatisfied, 5 being extremely satisfied), how satisfied are you with WTOP's breaking news email alerts or push notifications?

N/A - I don't use WTOP's email alerts or push notifications.

Please explain:

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* 14. Which local news apps have you downloaded and used on your mobile device or tablet? (Check all that apply)

ABC 7/WJLA

Washington Post

WAMU/NPR

NewsChannel 8

WUSA 9

Fox 5/WTTG

WTOP

NBC 4/WRC

N/A

Other (please specify)

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* 15. Which of the following news organizations do you like/follow on Facebook? (Check all that apply)

WAMU/NPR

WUSA 9

Fox 5/WTTG

NewsChannel 8

Washington Post

NBC 4/WRC

ABC 7/WJLA

WTOP

N/A

Other (please specify)

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* 16. Which of the following news organizations do you follow on Twitter? (Check all that apply)

WAMU/NPR

NBC 4/WRC

WUSA 9

Washington Post

Fox 5/WTTG

WTOP

NewsChannel 8

ABC 7/WJLA

N/A

Other (please specify)

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* 17. Did you know that the latest traffic reports heard on WTOP radio can be heard on-demand on WTOP.com's traffic page?

Yes I'm aware and I use that feature.

Yes, I'm aware but I don't use that feature.

I was not aware, but I'll check it out.

I was not aware and I'm not interested in this feature.

N/A - I don't use WTOP.com for traffic information.

Other (please specify)

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* 18. On a scale of 1 to 5 (1 being strongly dislike, 5 being strongly like), please rate the following features on the WTOP.com traffic page.

	1. Strongly Dislike - this feature is not helpful to me at all	2. I use this feature and it's just ok	3. I have no opinion/I don't use this feature	4. I like this feature	5. I strongly like this feature and use it regularly
Latest traffic and road conditions blog	Latest traffic and road conditions blog 1. Strongly Dislike - this feature is not helpful to me at all	Latest traffic and road conditions blog 2. I use this feature and it's just ok	Latest traffic and road conditions blog 3. I have no opinion/I don't use this feature	Latest traffic and road conditions blog 4. I like this feature	Latest traffic and road conditions blog 5. I strongly like this feature and use it regularly
On-demand traffic report (audio)	On-demand traffic report (audio) 1. Strongly Dislike - this feature is not helpful to me at all	On-demand traffic report (audio) 2. I use this feature and it's just ok	On-demand traffic report (audio) 3. I have no opinion/I don't use this feature	On-demand traffic report (audio) 4. I like this feature	On-demand traffic report (audio) 5. I strongly like this feature and use it regularly
Traffic map	Traffic map 1. Strongly Dislike - this feature is not helpful to me at all	Traffic map 2. I use this feature and it's just ok	Traffic map 3. I have no opinion/I don't use this feature	Traffic map 4. I like this feature	Traffic map 5. I strongly like this feature and use it regularly
Text list of traffic incidents	Text list of traffic incidents 1. Strongly Dislike - this feature is not helpful to me at all	Text list of traffic incidents 2. I use this feature and it's just ok	Text list of traffic incidents 3. I have no opinion/I don't use this feature	Text list of traffic incidents 4. I like this feature	Text list of traffic incidents 5. I strongly like this feature and use it regularly
Sprawl & Crawl articles	Sprawl & Crawl articles 1. Strongly Dislike - this feature is not helpful to me at all	Sprawl & Crawl articles 2. I use this feature and it's just ok	Sprawl & Crawl articles 3. I have no opinion/I don't use this feature	Sprawl & Crawl articles 4. I like this feature	Sprawl & Crawl articles 5. I strongly like this feature and use it regularly

Other/Comments:

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* 19. On a scale of 1 to 5 (1 being strongly dislike, 5 being strongly like), please rate the following features on the WTOP.com weather page.

	1. Strongly Dislike - this feature is not helpful to me at all	2. I use this feature and it's just ok	3. I have no opinion/I don't use this feature	4. I like this feature	5. I strongly like this feature and use it regularly
Find your weather feature	Find your weather feature 1. Strongly Dislike - this feature is not helpful to me at all	Find your weather feature 2. I use this feature and it's just ok	Find your weather feature 3. I have no opinion/I don't use this feature	Find your weather feature 4. I like this feature	Find your weather feature 5. I strongly like this feature and use it regularly
Current temperatures	Current temperatures 1. Strongly Dislike - this feature is not helpful to me at all	Current temperatures 2. I use this feature and it's just ok	Current temperatures 3. I have no opinion/I don't use this feature	Current temperatures 4. I like this feature	Current temperatures 5. I strongly like this feature and use it regularly
Hourly forecast	Hourly forecast 1. Strongly Dislike - this feature is not helpful to me at all	Hourly forecast 2. I use this feature and it's just ok	Hourly forecast 3. I have no opinion/I don't use this feature	Hourly forecast 4. I like this feature	Hourly forecast 5. I strongly like this feature and use it regularly
10-day forecast	10-day forecast 1. Strongly Dislike - this feature is not helpful to me at all	10-day forecast 2. I use this feature and it's just ok	10-day forecast 3. I have no opinion/I don't use this feature	10-day forecast 4. I like this feature	10-day forecast 5. I strongly like this feature and use it regularly
Historical weather data	Historical weather data 1. Strongly Dislike - this feature is not helpful to me at all	Historical weather data 2. I use this feature and it's just ok	Historical weather data 3. I have no opinion/I don't use this feature	Historical weather data 4. I like this feature	Historical weather data 5. I strongly like this feature and use it regularly
Weather radar map	Weather radar map 1. Strongly Dislike - this feature is not helpful to me at all	Weather radar map 2. I use this feature and it's just ok	Weather radar map 3. I have no opinion/I don't use this feature	Weather radar map 4. I like this feature	Weather radar map 5. I strongly like this feature and use it regularly
Storm Team 4 video forecast	Storm Team 4 video forecast 1. Strongly Dislike - this feature is not helpful to me at all	Storm Team 4 video forecast 2. I use this feature and it's just ok	Storm Team 4 video forecast 3. I have no opinion/I don't use this feature	Storm Team 4 video forecast 4. I like this feature	Storm Team 4 video forecast 5. I strongly like this feature and use it regularly

Other/Comments:

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* 20. Do you ever listen to podcasts?

Yes

If yes, which ones?

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* 21. What would make you visit WTOP.com more often?

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* 22. If you could change one thing about WTOP.com, what would it be?

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* 23. Do you have any other comments or concerns?

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* 24. What is your gender?

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* 25. What is your age?

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* 26. Where do you live?

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* 27. In the upcoming months, WTOP will be beta testing a new app. If you are interested in being part of our test group, please leave your name, phone number and email below.

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