2023 Physicians Practice Staffing and Salary Survey

Question Title

* 1. How would you rate your staffing level now?

Understaffed

Overstaffed

Adequate

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* 2. How would you rate your staffing level five years ago?

Understaffed

Overstaffed

Adequate

Don't know/wasn't with my practice five years ago

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* 3. How has the level of staff at your practice changed in the last five years?

The practice has hired more staff

The practice has reduced staff

The practice has not changed its staffing level

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* 4. If you have reduced staff in the last five years, what method did you use?

Attrition

Employees were laid off

Employees were furloughed

The practice did not reduce staff

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* 5. How do you anticipate your staffing level will change in 2024?

Increase

Decrease

Stay the same

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* 6. Did you practice give staff raises in 2023?

Yes

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* 7. Has your practice given or planned to give raises in 2023?

Yes

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* 8. If you did not/do not plan to give raises in 2023, please identify the main reason why:

Decreasing reimbursements by payers and patients

Economy

Other practice necessities

Uncertainty about the economy

Office investments, (e.g., equipment purchase, renovation, expansion)

Technology investments, (e.g., software, technology, EHRs)

Current political climate

We gave staff raises in 2023

Other (please specify)

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* 9. What is your biggest staffing challenge? [Choose up to 3 answers]

Finding qualified staff

Strong labor market

Increased workload / employees performing dual roles

High staff turnover

Lack of professionalism among staff (e.g., gossip, tardiness, disrespect for one another and/or superiors)

Low motivation among staff

Training staff for quality reporting metrics

Staff training and skills are not up to par

Poor customer service

Other (please specify)

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* 10. How many non-physician providers (e.g. nurse practitioners or physician assistants) work at your practice?

2-5

6-10

11-20

More than 20

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* 11. On average, how much does a full-time NP/PA position earn annually at your practice?

Under $50,000

$50,001 - $75,000

$75,001 - $100,000

$100,001 - $125,000

$125,001 - $150,000

More than $150,000

We don’t have any NP/PAs on staff

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* 12. Has the number of non-physician providers employed at your practice changed in the past five years?

Decreased

Increased

Stayed the same

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* 13. How many nurses (e.g., RNs or LPNs) work at your practice?

2-5

6-10

11-20

More than 20

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* 14. On average, how much does a full-time nursing position earn annually in your practice?

Under $50,000

$50,001 - $60,000

$60,001 - $70,000

$70,001 - $80,000

$80,001 - $90,000

$90,001 - $100,000

More than $100,000

We don’t have any RNs/LPNs on staff

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* 15. Has the number of nurses employed at your practice changed in the past five years?

Decreased

Increased

Stayed the same

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* 16. How many medical assistants work at your practice?

2-5

6-10

11-20

More than 20

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* 17. On average, how much does this position earn annually? Please include only direct monetary compensation. Also, please calculate all employees as full time.

Under $30,000

$30,001 - $40,000

$40,001 - $50,000

$50,001 - $60,000

$60,001 - $70,000

$70,001 - $80,000

$80,001 - $90,000

$90,001 - $100,000

More than $100,000

We don’t have any medical assistants on staff

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* 18. Has the number of medical assistants employed at your practice changed in the past five years?

Decreased

Increased

Stayed the same

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* 19. How many front-desk staff work at your practice?

2-5

6-10

11-20

More than 20

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* 20. On average, how much does a full-time front-desk staff member earn annually?

Under $30,000

$30,001 - $40,000

$40,001 - $50,000

$50,001 - $60,000

$60,001 - $70,000

$70,001 - $80,000

$80,001 - $90,000

$90,001 - $100,000

More than $100,000

We don’t have any full time front desk staff

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* 21. Has the number of front desk staff employed at your practice changed in the past five years?

Decreased

Increased

Stayed the same

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* 22. How many billers / coders work at your practice?

2-5

6-10

11-20

More than 20

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* 23. On average, how much does a full-time biller/coder position earn annually?

Under $30,000

$30,001 - $40,000

$40,001 - $50,000

$50,001 - $60,000

$60,001 - $70,000

$70,001 - $80,000

$80,001 - $90,000

$90,001 - $100,000

More than $100,000

We do employ any full-time coders

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* 24. Has the number of billers/coders employed at your practice changed in the past five years?

Decreased

Increased

Stayed the same

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* 25. Please indicate which of the following benefits your practice offers its nonphysician employees [choose as many choices as relevant]:

Paid time off (sick days, vacation, personal days)

Health

Dental

Vision

Health Savings Account

Disability (short and/or long-term)

Life insurance

Commuter assistance

Retirement plan

Flex time

Free lunches

Tuition reimbursement

Paid conference travel

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* 26. Has your medical practice made any changes to offered benefits in the last year?

Added one or more of our benefits

Dropped one or more of our benefits

Improved existing benefits (e.g., more days off, higher retirement plan match)

Reduced existing benefits (e.g., fewer days off, increased healthcare premiums)

No changes

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* 27. What advice about staffing or managing a practice would you like to give to your peers?

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* 28. What was the primary reimbursement method at your practice before the COVID-19 pandemic?

Traditional fee for service (accepts insurance)

Both FFS and value-based reimbursement

Direct pay / cash only (patients pay out-of-pocket for service)

Value-based reimbursement

Concierge / membership (patients pay an additional fee for concierge

services)

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* 29. What is been the primary reimbursement method at your practice now, in 2023?

Traditional fee for service (accepts insurance)

Both FFS and value-based reimbursement

Direct pay / cash only (patients pay out-of-pocket for service)

Value-based reimbursement

Concierge / membership (patients pay an additional fee for concierge services)

Other (please specify)

2023 Physicians Practice Staffing and Salary Survey

Question Title

* 1. How would you rate your staffing level now?

Question Title

* 2. How would you rate your staffing level five years ago?

Question Title

* 3. How has the level of staff at your practice changed in the last five years?

Question Title

* 4. If you have reduced staff in the last five years, what method did you use?

Question Title

* 5. How do you anticipate your staffing level will change in 2024?

Question Title

* 6. Did you practice give staff raises in 2023?

Question Title

* 7. Has your practice given or planned to give raises in 2023?

Question Title

* 8. If you did not/do not plan to give raises in 2023, please identify the main reason why:

Question Title

* 9. What is your biggest staffing challenge? [Choose up to 3 answers]

Question Title

* 10. How many non-physician providers (e.g. nurse practitioners or physician assistants) work at your practice?

Question Title

* 11. On average, how much does a full-time NP/PA position earn annually at your practice?

Question Title

* 12. Has the number of non-physician providers employed at your practice changed in the past five years?

Question Title

* 13. How many nurses (e.g., RNs or LPNs) work at your practice?

Question Title

* 14. On average, how much does a full-time nursing position earn annually in your practice?

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* 15. Has the number of nurses employed at your practice changed in the past five years?

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* 16. How many medical assistants work at your practice?

Question Title

* 17. On average, how much does this position earn annually? Please include only direct monetary compensation. Also, please calculate all employees as full time.

Question Title

* 18. Has the number of medical assistants employed at your practice changed in the past five years?

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* 19. How many front-desk staff work at your practice?

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* 20. On average, how much does a full-time front-desk staff member earn annually?

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* 21. Has the number of front desk staff employed at your practice changed in the past five years?

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* 22. How many billers / coders work at your practice?

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* 23. On average, how much does a full-time biller/coder position earn annually?

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* 24. Has the number of billers/coders employed at your practice changed in the past five years?

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* 25. Please indicate which of the following benefits your practice offers its nonphysician employees [choose as many choices as relevant]:

Question Title

* 26. Has your medical practice made any changes to offered benefits in the last year?

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* 27. What advice about staffing or managing a practice would you like to give to your peers?

Question Title

* 28. What was the primary reimbursement method at your practice before the COVID-19 pandemic?

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* 29. What is been the primary reimbursement method at your practice now, in 2023?

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* 30. What is your specialty?

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* 31. Where is your practice located?