Dean on Call Survey

* 1. What month did you call Dean on Call?

* 2. Are you male or female

* 3. What is your age?

* 4. What prompted you to call Dean on Call? (Check all that apply)

* 5. When you called Dean on Call, did you reach the nurse right away?

* 6. If no, were you able to talk to the nurse in:

* 7. Please rate your overall satisfaction with the telephone conversation with the nurse.

* 8. Did the nurse listen carefully, show respect for what you had to say, and explain things in a way that was easy to understand.

* 9. How did the nurse help you? (Check all that apply)

* 10. Did you follow the nurses’ recommendation?

* 11. What could we do differently to better meet your needs?