Patient Satisfaction

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* 1. How likely are you to recommend Dr. Szyling to family or friends?

Very likely

Moderately likely

If you are not likely to recommend Dr. Szyling please specify below how we can better serve you.

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* 2. How easy is it to schedule your appointments?

Very easy

Moderately easy

I have experienced issues when scheduling appointments. Please specify below.

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* 3. Appointment options were given that suited my schedule.

Agree

Disagree

I would like appointments earlier than 7:45 AM to be available

I would like appointments later than 5:30 PM to be available

Other

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* 4. How clearly did Dr. Szyling explain your recommended treatment options?

Very clearly

Moderately clearly

I did not understand a part (or parts) of my treatment plan. Please specify below.

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* 5. How helpful and compassionate are our dental office staff?

Extremely helpful and compassionate

Slightly helpful and compassionate

I believe there is room for improvement. Please specify below.

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* 6. How satisfied are you with how much time Dr. Szyling spends with you?

Too much time

Slightly too much time

About the right amount of time

Slightly too little time

Too little time

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* 7. How knowledgeable is the dental office staff?

Extremely knowledgeable

Moderately knowledgeable

I believe there is room for improvement. Please specify so we may continually educate our staff.

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* 8. I was seen on time for my appointments

Agree

I usually do not have to wait more than 15 minutes

Not being seen on time is a recurring problem. Please elaborate.

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* 9. Would you like us to implement an appointment reminder system that uses text messages?

I prefer to be reminded of my appointment by TEXT MESSAGE

I prefer to be reminded of my appointment by TELEPHONE CALL

I prefer to be reminded of my appointment by E-MAIL

Other (please specify)

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* 10. Please leave any comments or feedback so we may better serve you and your dental needs. Should you wish to speak to Dr. Szyling directly, please call 780-482-6947.

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