Customer survey - share your feedback

We’re committed to providing high-quality biospecimens and tailored support for your research and testing needs. Your insights help us improve our services and ensure we’re meeting your expectations.

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* 1. Name

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* 2. Email

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* 3. Organisation

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* 4. How satisfied were you with the quality of the biospecimens provided?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

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* 5. Did the biospecimens meet your specific requirements?

Yes, completely

Partially

No (please specify why not)

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* 6. How would you rate the process of ordering and receiving your samples?

Excellent

Good

Neutral

Poor

Very Poor

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* 7. Were the timelines for delivery met?

Yes

No (please specify delays or issues)

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* 8. How likely are you to use NRL BioSpec again for your biospecimen needs?

Very Likely

Likely

Neutral

Unlikely

Very Unlikely

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* 9. What specific product, service, or support would you like us to offer? If you have a bespoke request and don’t see what you need, please let us know below.

Customer survey - share your feedback

Question Title

* 1. Name

Question Title

* 2. Email

Question Title

* 3. Organisation

Question Title

* 4. How satisfied were you with the quality of the biospecimens provided?

Question Title

* 5. Did the biospecimens meet your specific requirements?

Question Title

* 6. How would you rate the process of ordering and receiving your samples?

Question Title

* 7. Were the timelines for delivery met?

Question Title

* 8. How likely are you to use NRL BioSpec again for your biospecimen needs?

Question Title

* 9. What specific product, service, or support would you like us to offer? If you have a bespoke request and don’t see what you need, please let us know below.

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* 10. What could we do to improve your experience?

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* 11. Do you have any additional comments or suggestions?