Royalty & Associates:  Tax & Financial Services

Questions 1-5
Rate:  1 being the lowest & 10 being the highest 
Questions 6-7
YOUR feedback

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* 1. Rate Royalty & Associates on our customer service? (Did you feel you were taken care of in a caring, respectful, friendly manner)

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* 2. On the knowledge of the tax preparer that prepared your tax return (did you feel the preparer knew the tax laws and was able to answer your questions?)

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* 3. Response time to answers to your questions (Were your questions answered in a timely manner?)

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* 4. Appearance of Royalty & Associates office? (Was it neat, clean, and did it have a professional appearance)

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* 5. How likely are you to refer us to a friend or family member?

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* 6. Could you give us 3 thing that we do well (Things that you like about us)

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