Saini Medical

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* 1. Who have you been seen by today

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* 2. Did you ask specifically to see this clinician?

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* 3. If you asked specifically to see this clinican, why?

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* 4. Would you have been happy to see another clinician if the one you asked to see were not available?

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* 5. If your answer to question 4 was no, please state why?

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* 6. Please can you let us know the speed at which the telephone was answered ininitially?

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* 7. Please tell us the length of time you had to wait for an appointment

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* 8. Was the appointment you were given convenient in terms of time and day for you?

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* 9. How often do you see the doctor of your choice?

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* 10. Are you kept waiting a long time before you go in to see the doctor?

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* 11. If you order a prescription, is it ready within 48 hours of the request?

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* 12. When you have a test performed, are you told when to contact us for the results?

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* 13. Do you find the reception staff helpful?

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* 14. If you are dissatified with the reception staff, how do you think we can make your experience a positive one?

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* 15. Would you recommend the practice to others?

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* 16. How old are ou?y

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* 17. How many years have you been attending the practICe?

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* 18. Are you aware that we are on these media sites?

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* 19. Are you aware you can comment on the practice on the NHS choices website? If not search for Saini in the search bar.

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