Delivering Digital Experience

Thank you for taking a few minutes to participate in this survey. QST, a Panasonic company, is conducting this survey to help you understand what’s working for QSR tech, what’s challenging, and what’s next. The survey will give us useful data and insight to support your own investment planning.

Please provide your email address at the end of the survey to receive a complimentary report of our findings

Question Title

* 1. How many stores do you own or manage?

1-2

3-5

6-10

11-20

20+

Question Title

* 2. What types of technologies are you currently using, or planning to implement, to support your business (select all that apply)?

	Currently Using	Planning to Implement	Not Panning to Use	Don't know
POS	POS Currently Using	POS Planning to Implement	POS Not Panning to Use	POS Don't know
Digital Signage	Digital Signage Currently Using	Digital Signage Planning to Implement	Digital Signage Not Panning to Use	Digital Signage Don't know
Kiosks	Kiosks Currently Using	Kiosks Planning to Implement	Kiosks Not Panning to Use	Kiosks Don't know
Mobile Apps	Mobile Apps Currently Using	Mobile Apps Planning to Implement	Mobile Apps Not Panning to Use	Mobile Apps Don't know
Data Analytics	Data Analytics Currently Using	Data Analytics Planning to Implement	Data Analytics Not Panning to Use	Data Analytics Don't know
Security	Security Currently Using	Security Planning to Implement	Security Not Panning to Use	Security Don't know
Drive Thru Wireless	Drive Thru Wireless Currently Using	Drive Thru Wireless Planning to Implement	Drive Thru Wireless Not Panning to Use	Drive Thru Wireless Don't know
Drive Thru Timer	Drive Thru Timer Currently Using	Drive Thru Timer Planning to Implement	Drive Thru Timer Not Panning to Use	Drive Thru Timer Don't know

Question Title

* 3. How would you rate your level of sophistication in using technology to help your business succeed?
(Rate 1-5 where 1 = Not at all sophisticated and 5 = Extremely sophisticated)

Question Title

* 4. To what extent is digital technology (e.g. mobile, kiosks etc.) important to the success of your business?
(Rate 1-5 where 1 = Not at all important and 5 = Extremely important)

Question Title

* 5. How satisfied are you with the following benefits of your POS, Headset and Security solutions?
(Rate 1-5 where 1 = Extremely Dissatisfied and 5 = Extremely Satisfied)

	Product Quality	Product Reliability	Service and Support
POS	POS Product Quality menu	POS Product Reliability menu	POS Service and Support menu
Headset	Headset Product Quality menu	Headset Product Reliability menu	Headset Service and Support menu
Security	Security Product Quality menu	Security Product Reliability menu	Security Service and Support menu

Question Title

* 6. How much will you be spending on new restaurant technology in the next 12 months (estimates are fine)?

$0 - 10,000

$10 - 25,000

$25 - 45,000

$40,000 +

Question Title

* 7. What type of support do you have to implement and manage your restaurant technology?

I do most of it myself

I have a full-time IT manager

I have a part-time IT manager

I use an outside IT firm

Please add the name of outside IT firm [if applicable]

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* 8. What are your biggest challenges in taking advantage of technology?

Question Title

* 9. Please click on any specific technologies that you are interested in:

Drive Thru Wireless

Drive Thru Timer

Surveillance

POS

Kiosks

Question Title

* 10. Are there any other technologies that Panasonic should be offering?

Question Title

* 11. Are you interested in receiving emails from Panasonic with information on how we can help your business with technology?

Yes

Question Title

* 12. Please provide your contact information

Name

Restaurant Number(s)

Province/State

Email Address

Phone Number

Question Title

* 1. How many stores do you own or manage?

Question Title

* 2. What types of technologies are you currently using, or planning to implement, to support your business (select all that apply)?

Question Title

* 3. How would you rate your level of sophistication in using technology to help your business succeed?(Rate 1-5 where 1 = Not at all sophisticated and 5 = Extremely sophisticated)

Question Title

* 4. To what extent is digital technology (e.g. mobile, kiosks etc.) important to the success of your business? (Rate 1-5 where 1 = Not at all important and 5 = Extremely important)

Question Title

* 5. How satisfied are you with the following benefits of your POS, Headset and Security solutions? (Rate 1-5 where 1 = Extremely Dissatisfied and 5 = Extremely Satisfied)

Question Title

* 6. How much will you be spending on new restaurant technology in the next 12 months (estimates are fine)?

Question Title

* 7. What type of support do you have to implement and manage your restaurant technology?

Question Title

* 8. What are your biggest challenges in taking advantage of technology?

Question Title

* 9. Please click on any specific technologies that you are interested in:

Question Title

* 10. Are there any other technologies that Panasonic should be offering?

Question Title

* 11. Are you interested in receiving emails from Panasonic with information on how we can help your business with technology?

Question Title

* 12. Please provide your contact information

* 3. How would you rate your level of sophistication in using technology to help your business succeed?
(Rate 1-5 where 1 = Not at all sophisticated and 5 = Extremely sophisticated)

* 4. To what extent is digital technology (e.g. mobile, kiosks etc.) important to the success of your business?
(Rate 1-5 where 1 = Not at all important and 5 = Extremely important)

* 5. How satisfied are you with the following benefits of your POS, Headset and Security solutions?
(Rate 1-5 where 1 = Extremely Dissatisfied and 5 = Extremely Satisfied)