East Lyme Public Library Services Survey

Thank you for completing this survey for the East Lyme Public Library strategic plan. Allow 10-15 minutes.

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* 1. Which of these new services would be of value or benefit to you? Check one or more boxes.

3D Printing

Appointments for in-depth assistance

Self-publishing

Business start-up assistance

Craft programs

Discussions on national or community issues

Design software, e.g.CAD

Learning to code

Learning English

Learning other Languages

Notary services

Online reading and listening suggestions

Passport services

Referrals to community resources

Homework resources

Reserving a small or large meeting room

Resources to create podcasts or videos

Streaming video services

Technology classes

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* 2. What other specific services should the library offer that are not on the list and why would they be useful to you?

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* 3. How important are the following current library services to you?

	Very Important	Important	Not Important
eBooks	eBooks Very Important	eBooks Important	eBooks Not Important
Audio books	Audio books Very Important	Audio books Important	Audio books Not Important
Databases	Databases Very Important	Databases Important	Databases Not Important
Library materials delivered to the homebound	Library materials delivered to the homebound Very Important	Library materials delivered to the homebound Important	Library materials delivered to the homebound Not Important
Print books	Print books Very Important	Print books Important	Print books Not Important
Periodicals	Periodicals Very Important	Periodicals Important	Periodicals Not Important
Research tools	Research tools Very Important	Research tools Important	Research tools Not Important
STEM programs	STEM programs Very Important	STEM programs Important	STEM programs Not Important
Storytimes	Storytimes Very Important	Storytimes Important	Storytimes Not Important
Summer reading experiences	Summer reading experiences Very Important	Summer reading experiences Important	Summer reading experiences Not Important
Tutoring and homework help	Tutoring and homework help Very Important	Tutoring and homework help Important	Tutoring and homework help Not Important

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* 4. Which audio/video formats would you prefer>

DVDs

CDs

Podcasts

Streaming video/audio

Other (please specify)

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* 5. Which book and periodical formats would you prefer?

eBooks or download

I use both

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* 6. What improvements (if any) should the library make to existing services?

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* 7. How frequently are you likely to use these library services delivery methods?

	Weekly	Monthly	Yearly	Never
Go to a library	Go to a library Weekly	Go to a library Monthly	Go to a library Yearly	Go to a library Never
Help or instruction from an expert in person	Help or instruction from an expert in person Weekly	Help or instruction from an expert in person Monthly	Help or instruction from an expert in person Yearly	Help or instruction from an expert in person Never
Help via email	Help via email Weekly	Help via email Monthly	Help via email Yearly	Help via email Never
Help via on-line chat	Help via on-line chat Weekly	Help via on-line chat Monthly	Help via on-line chat Yearly	Help via on-line chat Never
Library Facebook, Twitter and Instagram	Library Facebook, Twitter and Instagram Weekly	Library Facebook, Twitter and Instagram Monthly	Library Facebook, Twitter and Instagram Yearly	Library Facebook, Twitter and Instagram Never
Use a kiosk to return and check out material	Use a kiosk to return and check out material Weekly	Use a kiosk to return and check out material Monthly	Use a kiosk to return and check out material Yearly	Use a kiosk to return and check out material Never
Use the library website or catalog	Use the library website or catalog Weekly	Use the library website or catalog Monthly	Use the library website or catalog Yearly	Use the library website or catalog Never
Delivery to the Home-Bound	Delivery to the Home-Bound Weekly	Delivery to the Home-Bound Monthly	Delivery to the Home-Bound Yearly	Delivery to the Home-Bound Never

Question Title

* 8. Imagine if patrons of the library could “check out a talent” by the hour (i.e., consult with a local expert on topics such as legal, tax assistance, gardening, or interior decorating) in the same way they borrow a book? Would you be interested in joining an East Lyme Library talent bank to help others as a public service?

Highly Interested

Slightly Interested

Not Interested

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* 9. Optional: What talent would you like to contribute? Describe what you could offer in 30-50 words.

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* 10. Which of the following talents (an hour of free, in-person advice from a local expert) would you be interested in checking out?

	Highly interested	Slightly Interested	Not Interested
Business Start-up advice	Business Start-up advice Highly interested	Business Start-up advice Slightly Interested	Business Start-up advice Not Interested
Financial Planning	Financial Planning Highly interested	Financial Planning Slightly Interested	Financial Planning Not Interested
Gardening	Gardening Highly interested	Gardening Slightly Interested	Gardening Not Interested
Interior Design	Interior Design Highly interested	Interior Design Slightly Interested	Interior Design Not Interested
Legal	Legal Highly interested	Legal Slightly Interested	Legal Not Interested
Physical Fitness	Physical Fitness Highly interested	Physical Fitness Slightly Interested	Physical Fitness Not Interested
Self Publishing	Self Publishing Highly interested	Self Publishing Slightly Interested	Self Publishing Not Interested
Tax Help	Tax Help Highly interested	Tax Help Slightly Interested	Tax Help Not Interested
Vacation and Travel Planning	Vacation and Travel Planning Highly interested	Vacation and Travel Planning Slightly Interested	Vacation and Travel Planning Not Interested
Yoga/meditation	Yoga/meditation Highly interested	Yoga/meditation Slightly Interested	Yoga/meditation Not Interested

Other (please specify)

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* 11. What are the main barriers for you using the library either in person or online? Select all that apply.

I don't read books

I buy what I read/listen to/ watch

I have too many fines

I had a negative experience the last time I went

The library is not conveniently located

The hours are not convenient

I don't have children

I already have internet

It doesn't seem like a safe/welcoming place

It's too noisy

I can never find what I am looking for

The wait for physical or digital books, movies or music is too long

I see no reason to go

I use my library at my school or college

I don't have time

They wouldn't give me a card

They don't have books, music or movies in my language

Other (please specify)

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* 12. What would make you think about visiting the library in person? Select all that apply.

A digital media lab where I could scan my family's photos or record music

Being able to make an appointment with a librarian who could help me with a job search, writing a speech, creating a business plan or some other research.

Films/movies

Friendly staff

Lower or no fines on overdue materials

More programs for people my age

More staff who look like me

Open later/more evenings

Open Saturday

Open Sunday

Quiet study rooms

Small group meeting rooms

Other (please specify)

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* 13. What would make you think about visiting the library on-line? Select all that apply.

Bulletin board-online discussion space

Databases

Easy and quick downloading,

News of events

Lists of recently acquired materials

The ability to download and use special purpose software applications

Other (please specify)

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* 14. If these services were located in or near the library, would make it more likely you would visit the library more often? Check one box for each service.

	Daily	Weekly	Monthly	Yearly	Never
3D printing	3D printing Daily	3D printing Weekly	3D printing Monthly	3D printing Yearly	3D printing Never
After school center	After school center Daily	After school center Weekly	After school center Monthly	After school center Yearly	After school center Never
Agricultural/gardening support service	Agricultural/gardening support service Daily	Agricultural/gardening support service Weekly	Agricultural/gardening support service Monthly	Agricultural/gardening support service Yearly	Agricultural/gardening support service Never
Audio and video recording	Audio and video recording Daily	Audio and video recording Weekly	Audio and video recording Monthly	Audio and video recording Yearly	Audio and video recording Never
Business or not-for-profit incubator and support services	Business or not-for-profit incubator and support services Daily	Business or not-for-profit incubator and support services Weekly	Business or not-for-profit incubator and support services Monthly	Business or not-for-profit incubator and support services Yearly	Business or not-for-profit incubator and support services Never
Cafes	Cafes Daily	Cafes Weekly	Cafes Monthly	Cafes Yearly	Cafes Never
Child care center	Child care center Daily	Child care center Weekly	Child care center Monthly	Child care center Yearly	Child care center Never
Cinema	Cinema Daily	Cinema Weekly	Cinema Monthly	Cinema Yearly	Cinema Never
Meeting rooms	Meeting rooms Daily	Meeting rooms Weekly	Meeting rooms Monthly	Meeting rooms Yearly	Meeting rooms Never
City services e.g. bill paying, information or submitting forms or applications	City services e.g. bill paying, information or submitting forms or applications Daily	City services e.g. bill paying, information or submitting forms or applications Weekly	City services e.g. bill paying, information or submitting forms or applications Monthly	City services e.g. bill paying, information or submitting forms or applications Yearly	City services e.g. bill paying, information or submitting forms or applications Never
Coffee shop e.g. Starbucks	Coffee shop e.g. Starbucks Daily	Coffee shop e.g. Starbucks Weekly	Coffee shop e.g. Starbucks Monthly	Coffee shop e.g. Starbucks Yearly	Coffee shop e.g. Starbucks Never
Community college	Community college Daily	Community college Weekly	Community college Monthly	Community college Yearly	Community college Never
Community garden	Community garden Daily	Community garden Weekly	Community garden Monthly	Community garden Yearly	Community garden Never
Community TV station	Community TV station Daily	Community TV station Weekly	Community TV station Monthly	Community TV station Yearly	Community TV station Never
Film production	Film production Daily	Film production Weekly	Film production Monthly	Film production Yearly	Film production Never
Fitness center	Fitness center Daily	Fitness center Weekly	Fitness center Monthly	Fitness center Yearly	Fitness center Never
Food trucks	Food trucks Daily	Food trucks Weekly	Food trucks Monthly	Food trucks Yearly	Food trucks Never
Foundations	Foundations Daily	Foundations Weekly	Foundations Monthly	Foundations Yearly	Foundations Never
Gift shop	Gift shop Daily	Gift shop Weekly	Gift shop Monthly	Gift shop Yearly	Gift shop Never
Makerspace e.g. design/print	Makerspace e.g. design/print Daily	Makerspace e.g. design/print Weekly	Makerspace e.g. design/print Monthly	Makerspace e.g. design/print Yearly	Makerspace e.g. design/print Never
Music school	Music school Daily	Music school Weekly	Music school Monthly	Music school Yearly	Music school Never
Offices/training rooms	Offices/training rooms Daily	Offices/training rooms Weekly	Offices/training rooms Monthly	Offices/training rooms Yearly	Offices/training rooms Never
Office space for politicians	Office space for politicians Daily	Office space for politicians Weekly	Office space for politicians Monthly	Office space for politicians Yearly	Office space for politicians Never
Puppet workshop	Puppet workshop Daily	Puppet workshop Weekly	Puppet workshop Monthly	Puppet workshop Yearly	Puppet workshop Never
One-stop shop for government services	One-stop shop for government services Daily	One-stop shop for government services Weekly	One-stop shop for government services Monthly	One-stop shop for government services Yearly	One-stop shop for government services Never
Printing/photocopying	Printing/photocopying Daily	Printing/photocopying Weekly	Printing/photocopying Monthly	Printing/photocopying Yearly	Printing/photocopying Never
Public market/flea market	Public market/flea market Daily	Public market/flea market Weekly	Public market/flea market Monthly	Public market/flea market Yearly	Public market/flea market Never
Spaces for Community Groups	Spaces for Community Groups Daily	Spaces for Community Groups Weekly	Spaces for Community Groups Monthly	Spaces for Community Groups Yearly	Spaces for Community Groups Never
Space for messy projects/activities	Space for messy projects/activities Daily	Space for messy projects/activities Weekly	Space for messy projects/activities Monthly	Space for messy projects/activities Yearly	Space for messy projects/activities Never
Theater workshop	Theater workshop Daily	Theater workshop Weekly	Theater workshop Monthly	Theater workshop Yearly	Theater workshop Never

Other (please specify)

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* 15. If the library provided maker tools, spaces and workshops, which of the following maker activities would be of interest to you?

3D Printing

Audio production

Crafts

Cooking

Fiber arts-knitting, sewing in general, crocheting

Film production

Jewelry making

Publishing

Quilting

Scrapbooking

Video production

Woodworking

Other (please specify)

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* 16. If you could learn a language at the library which language would interest you and why?

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* 17. What are the best hours for you to use the library (you can check more than one)?

Early-morning

Late-morning

Middle of the day

Afternoon

Early evening

Evening

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* 18. Which days of the week are best for you to visit the library (you can check more than one)?

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

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* 19. What research services would you use?

Academic research

Genealogy

How to start a business

Local history

Market research

Other (please specify)

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* 20. Which gender best describes you?

Female

Male

Other

I prefer not to answer

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* 21. What is your age?

Under 18

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 22. What is you employment status? Select as many as apply.

Employed full-time

Employed part-time

Full-time homemaker

Full or part-time volunteer

Retired

Currently seeking employment

Full-time student

Other

Other (please specify)

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* 23. How many times a month do you visit the following libraries?

	1-2	3-5	6-10	11-15	16-20	21+
East Lyme Public Library	East Lyme Public Library 1-2	East Lyme Public Library 3-5	East Lyme Public Library 6-10	East Lyme Public Library 11-15	East Lyme Public Library 16-20	East Lyme Public Library 21+
Groton Public Library	Groton Public Library 1-2	Groton Public Library 3-5	Groton Public Library 6-10	Groton Public Library 11-15	Groton Public Library 16-20	Groton Public Library 21+
Old Lyme Public Library	Old Lyme Public Library 1-2	Old Lyme Public Library 3-5	Old Lyme Public Library 6-10	Old Lyme Public Library 11-15	Old Lyme Public Library 16-20	Old Lyme Public Library 21+
Waterford Public Library	Waterford Public Library 1-2	Waterford Public Library 3-5	Waterford Public Library 6-10	Waterford Public Library 11-15	Waterford Public Library 16-20	Waterford Public Library 21+

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* 24. When was the last time you visited the East Lyme Public Library in person?

This week

Last Week

Within the Last Six Months

Within the Last Year

Within the Last Five Years

Never

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* 25. When was the last time you visited the East Lyme Public Library on-line?

This week

Last Week

Within the Last Six Months

Within the Last Year

Within the Last Five Years

Never

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* 26. Do you have an East Lyme library card?

Yes

Previously - it expired

I do not know

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* 27. Do you live in East Lyme?

All year

Part-time

I do not live in East Lyme