My questions regarding the enrollment process were answered effectively.
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My calls or emails are responded to in a timely manner.
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My questions were answered effectively.
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The CSHCS team responded to my family's needs.
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The facility was accessible/reasonable accommodations were provided.
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I am aware the CSHCS program may cover some prescriptions.
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The CSHCS team offered me referrals/resources at LCHD or in the community.
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The referrals/resources I received were easy to understand.
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The referrals/resources were appropriate to my family's needs.
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I have met with the nurse to develop a plan of care for my child(ren).
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I have a better understanding of the CSHCS program after our plan of care meeting.
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The plan of care and information provided was useful.
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I have discussed transition to adulthood for my child with the nurse.
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Staff were willing to accommodate my cultural and ethnic needs.
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Staff treated me with respect.
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I am aware of the other services available to me at the LCHD.
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I would recommend the LCHD to others.
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