9:00 am Call to Order & Introduction of Guest Speaker LT. Governor Karyn Polito (chair of the COVID-19 Reopening Task Force)
9:30 - 10:40 Association Business Reports (Treasurer’s Report, Minutes, Membership & Services, Public Policy)
10:40 - adjournment The Game Has Changed, It's Better Guest Speaker, Bob Phibbs, the “Retail Doctor.”
COVID-19 brought a world of change to everyone no one more than retailers. While shopping patterns are becoming normalized, what should retailers understand about the new retail landscape and what clues can guide them towards the future?
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1. How and why to remain hopeful about retail
2. How to create a positive environment in your store for the sake of sales.
3. The competitive focus you need to win against digital and physical competitors.
