Let Us Know What You Think

Providing you with the highest quality legal assistance at New Mexico Legal Aid is our priority. We would love to hear from you about your experience with us in order to better serve you and other New Mexicans in the future. This survey should only take a couple of minutes to complete. Please be assured all answers you provide are voluntary, confidential, and anonymous.

If you are interested in sharing your story to use in future NMLA advertisements, you are welcome to include your contact information in the extra comments section or send an email to contact@nmlegalaid.org and somebody will contact you. Thank you for your time.

Thinking about your experience with New Mexico Legal Aid, on a scale from 1 to 5 (with 1 being “poor” and 5 “excellent”), please rate each of the following by filling the bubble that best represents your choice.

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* 1. On-time performance and timeliness

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 2. Staff courtesy

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. Competence of staff who worked with you

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Ease of applying for services

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. Convenience of office location

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. Treating you with dignity and respect

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. Overall satisfaction with NMLA services

Poor

OK

Excellent

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. What was your legal issue?

Consumer

Domestic Violence

Tribal Law

Health

Housing

Education

Family

Government benefits

Other:

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* 9. Which office did you receive services from?

Albuquerque

Clovis

Gallup

Las Cruces

Las Vegas

Roswell

Santa Ana

Santa Fe

Silver City

Taos

Volunteer Attorney Program

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* 10. What was most helpful to you when receiving NMLA services?

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* 11. What could NMLA improve on?

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* 12. Any additional comments?