Customer Feedback Survey

We are redesigning our company to truly meet the needs of our customers. In order to do this, we must understand you better and how we can provide you with more value than anyone else in the marketplace. Each answer will be read and help us help serve musicians, like you, better. Thank you for your response.

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* 1. Why, as specifically as possible, did you purchase our metronome compared to the competition?

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* 2. How could our company have provided you with even greater value that you received? (e.g. bonuses, information, etc)

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* 3. What were our weaknesses when you did business with us?

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* 4. What were our strengths when you did business with us?

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* 5. What new products could we release that would benefit your life, such as our metronome?

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* 6. What would you have really appreciated that we did for you that we didn't do?

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* 7. What did you enjoy about working with us?

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* 8. Would you do business with us again? Please provide an explanation as to why or why not.

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* 9. We want to get to know who our customers are. Please describe yourself in a nutshell (e.g. age, gender, job, location). Additionally, what made you get into music or gave you a passion for it? How does it make a difference in your life? What instrument do you play? Thank you for your answers!

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* 10. What's a good email address to get in touch or send you a gift card if you win the prize draw?

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