NSK Customer Survey Dear Valued Customer,At NSK we are always looking to improve our service and support, please answer the following questions to help us, help you.

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* 1. What do you currently use NSK for? (select all that apply):

Buying handpieces / equipment

Repairing handpieces / equipment

Buying autoclaves

Advice / support

Other (please specify)

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* 2. How do you rate the quality of NSK products? (Please rate from 1 to 10, with 1 being Poor and 10 being Excellent)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. How do you rate the quality of NSK repairs? (Please rate from 1 to 10, with 1 being Poor and 10 being Excellent)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. When was the last time you contacted NSK for customer support?

Within the last month

Within the last quarter

Within the last year

More than a year ago

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* 5. Referring to your last contact, how do you rate the customer service you received? (Please rate from 1 to 10, with 1 being Poor and 10 being Excellent).

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. Which handpiece repair company do you use most for NSK products?

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* 7. How do you rate their service?

Poor

Adequate

Average

Good

Excellent

Poor

Adequate

Average

Good

Excellent

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* 8. Do you manually lubricate your handpieces or use an automatic oiling machine?

Manual

Automatic oiling machine

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* 9. Which brand do you use?

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* 10. Are you aware handpieces should not be sterilised in n-type autoclaves?

Yes

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* 11. Did you know you get an extended 12 month warranty on new NSK handpieces and repairs if you use a NSK autoclave?

Yes

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* 12. Are you aware of www.mynsk.co.uk, which contains offers, repair/service info, CPD and a webshop?

Yes

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* 13. Which type of practice do you work at primarily?

Independently owned

Corporate/DSO

NHS

Private

Mixed NHS/Private

Hospital / Community Dental

NSK Customer Survey

Dear Valued Customer,
At NSK we are always looking to improve our service and support, please answer the following questions to help us, help you.

Question Title

* 1. What do you currently use NSK for? (select all that apply):

Question Title

* 2. How do you rate the quality of NSK products? (Please rate from 1 to 10, with 1 being Poor and 10 being Excellent)

Question Title

* 3. How do you rate the quality of NSK repairs? (Please rate from 1 to 10, with 1 being Poor and 10 being Excellent)

Question Title

* 4. When was the last time you contacted NSK for customer support?

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* 5. Referring to your last contact, how do you rate the customer service you received? (Please rate from 1 to 10, with 1 being Poor and 10 being Excellent).

Question Title

* 6. Which handpiece repair company do you use most for NSK products?

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* 7. How do you rate their service?

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* 8. Do you manually lubricate your handpieces or use an automatic oiling machine?

Question Title

* 9. Which brand do you use?

Question Title

* 10. Are you aware handpieces should not be sterilised in n-type autoclaves?

Question Title

* 11. Did you know you get an extended 12 month warranty on new NSK handpieces and repairs if you use a NSK autoclave?

Question Title

* 12. Are you aware of www.mynsk.co.uk, which contains offers, repair/service info, CPD and a webshop?

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* 13. Which type of practice do you work at primarily?

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* 14. How many surgeries are at your practice?

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* 15. Please add any further comments about NSK's products, service or repairs.

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* 16. I am happy to receive further information from NSK on products, offers and educational opportunities.

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* 17. Please enter your contact details

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* 18. Email

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* 19. Phone number