Orange County Transportation Authority - Accessibility Survey

Community Outreach

The Orange County Transportation Authority (OCTA), with the support of Bureau Veritas Technical Assessments, is conducting a comprehensive countywide accessibility assessment of its transportation facilities as well as its policies and practices. We appreciate you taking the time to share your feedback with us.

Question Title

* 1. Please select which of the following best describes you (choose all that apply):

I am a person with a disability.

I am a parent or caregiver of someone with a disability.

I am a friend or family member of someone with a disability.

I use a mobility device.

I work for an organization that provides services to persons with disabilities.

I am a concerned community member.

Prefer not to answer.

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* 2. Are there programs or activities sponsored by Orange County Transportation Authority (OCTA), or facilities owned by OCTA, that you or someone you know cannot participate in or enjoy because of a disability?

Yes

If yes, please describe the experience:

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* 3. Have you or someone you know encountered any communication barriers, including visual interpretive services or assisted listening systems, at an Orange County Transportation Authority program, meeting, or facility which prevented you from utilizing or participating in a program, service, or activity?

Yes

If yes, please describe the experience:

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* 4. Do you know whom to contact at OCTA to request an accommodation or discuss accessibility for a facility, program, service, or activity?

Yes

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* 5. Which facilities do you visit most often? (Check all that apply)

Brea Park-and-Ride

Fullerton Park-and-Ride

Fullerton Transportation Center

Golden West Transportation Center

Laguna Beach Transportation Center

Laguna Hills Transportation

Newport Transportation Center

Other (please specify):

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* 6. Rate the following features of the OCTA’s facilities in order of importance to you from 1 to 5, with the most important as 1 (Use the up and down arrows at the right to sort the amenity list):

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* 7. Are you able to use OCTA's website and phone system?

Yes

If no, what functions are not accessible to you?

Orange County Transportation Authority - Accessibility Survey

Community Outreach

Question Title

* 1. Please select which of the following best describes you (choose all that apply):

Question Title

* 2. Are there programs or activities sponsored by Orange County Transportation Authority (OCTA), or facilities owned by OCTA, that you or someone you know cannot participate in or enjoy because of a disability?

Question Title

Question Title

* 4. Do you know whom to contact at OCTA to request an accommodation or discuss accessibility for a facility, program, service, or activity?

Question Title

* 5. Which facilities do you visit most often? (Check all that apply)

Question Title

* 6. Rate the following features of the OCTA’s facilities in order of importance to you from 1 to 5, with the most important as 1 (Use the up and down arrows at the right to sort the amenity list):

Question Title

* 7. Are you able to use OCTA's website and phone system?

Question Title

* 8. What improvements would best promote accessibility to Orange County Transportation Authority’s programs, services, and facilities?