The Neighborhood Improvement Services Department is very interested in customer satisfaction; therefore, your participation in the following survey is greatly appreciated.

Instructions: Please rate your degree of satisfaction with the following statements relative to the City's Neighborhood Improvement Services Department. If you mark dissatisfied, please provide us your comments.

* 1. Please select the individual that assisted you with this matter.

* 2. Please identify the issue we recently contacted you about.

* 3. The notice I received clearly explained the violation on my property and the actions I needed to take to bring my property into compliance.

* 4. The Department / Representative was professional, courteous and responsive.

* 5. The Department / Representative allowed an adequate amount of time for me to resolve my issue.

* 6. The "Thank You" door hanger provided by the department representative was an effective way to communicate that I had come into compliance and that the officer will be closing my case.

* 7. Customer Survey General Comments