The Neighborhood Improvement Services Department is very interested in customer satisfaction; therefore, your participation in the following survey is greatly appreciated.

Instructions: Please rate your degree of satisfaction with the following statements relative to the City's Neighborhood Improvement Services Department. If you mark dissatisfied, please provide us your comments.

Please select the individual that assisted you with this matter.

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* 1. Please select the individual that assisted you with this matter.

Please identify the issue we recently contacted you about.

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* 2. Please identify the issue we recently contacted you about.

The notice I received clearly explained the violation on my property and the actions I needed to take to bring my property into compliance.

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* 3. The notice I received clearly explained the violation on my property and the actions I needed to take to bring my property into compliance.

The Department / Representative was professional, courteous and responsive.

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* 4. The Department / Representative was professional, courteous and responsive.

The Department / Representative allowed an adequate amount of time for me to resolve my issue.

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* 5. The Department / Representative allowed an adequate amount of time for me to resolve my issue.

The "Thank You" door hanger provided by the department representative was an effective way to communicate that I had come into compliance and that the officer will be closing my case.

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* 6. The "Thank You" door hanger provided by the department representative was an effective way to communicate that I had come into compliance and that the officer will be closing my case.

Customer Survey General Comments

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* 7. Customer Survey General Comments

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