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The Neighborhood Improvement Services Department is very interested in customer satisfaction; therefore, your participation in the following survey is greatly appreciated.

Instructions: Please rate your degree of satisfaction with the following statements relative to the City's Neighborhood Improvement Services Department. If you mark dissatisfied, please provide us your comments.

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* 1. Please select the individual that assisted you with this matter.

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* 2. Please identify the issue we recently contacted you about.

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* 3. The notice I received clearly explained the violation on my property and the actions I needed to take to bring my property into compliance.

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* 4. The Department / Representative was professional, courteous and responsive.

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* 5. The Department / Representative allowed an adequate amount of time for me to resolve my issue.

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* 6. The "Thank You" door hanger provided by the department representative was an effective way to communicate that I had come into compliance and that the officer will be closing my case.

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* 7. Customer Survey General Comments

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