Take a test to reinforce your knowledge

Question Title

* 1. Full name

Question Title

* 2. Operator ID
Only 420xxxxxxxxx format
Add only numbers

Question Title

* 3. Agency

Question Title

* 4. What is the purpose of introducing the co-pilot feature?

Question Title

* 5. What should operators focus on when working in co-pilot?

Question Title

* 6. What should you do if multiple Co-Pilot response options are suitable?

Question Title

* 7. What does Co-Pilot analyze to suggest responses?

Question Title

* 8. What is a key benefit of the media feature in Co-Pilot?

Question Title

* 9. What's a Trap?

Question Title

* 10. What is the purpose of adding traps?

Question Title

* 11. Which of these is NOT a media option suggested by Co-Pilot?

Question Title

* 12. What should you do if Co-Pilot suggests a reply that doesn’t match the context?

Question Title

* 13. What happens if you ignore Co-Pilot suggestions consistently?

Question Title

* 14. Continue the dialogue and write the reply:

You: What are you doing?

User: Nothing much of a relaxing day off from work

Variants from Co-pilot:

1) That's good, I'm glad

2) That's good, I'm glad to hear that

3) I see, what kind of work do you do?

Your answer:

T