Family & Friends Survey 2017 Question Title * 1. Which location are you providing feedback about? Bradd Close Central Avenue Deepdene Avenue Hainault Avenue Jotmans Lane Kingswood Chase London Road Mountnessing Road Norton Place Porters Brook Roseberry Avenue Sandown Road Sydervelt Lodge Third Avenue Vista Road Warren Chase West Thorpe Question Title * 2. How good is the care and support your relative or friend receives? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 3. How good is the safety and security of your friend or relative in their home? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 4. How good is the quality and choice of food offered to your relative or friend? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 5. How good are the staff at communicating and keeping you informed about your friend or relative? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 6. How good are the staff at being kind, polite and respectful? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 7. How good is the choice of activities your friend or relative is offered? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. How good is the manager at responding to feedback? 0 Poor 5 Good 10 Outstanding Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 9. Is there anything else you would like to say? Done