* 1. If you remember, please let us know who answered your help line call:

* 2. Was he/she respectful and courteous?

* 3. Did he/she seem to have an understanding of gambling addiction?

* 4. Did he/she offer you a free consultation with an expert on problem gambling in your area?

* 5. Did you receive a mail/emailed packet including educational material and resources on problem gambling?

* 6. If you answered yes, was the material informative and helpful?

* 7. Would you refer others in need to our services?

* 8. Overall, did you find the call helpful?

* 9. Please add any additional comments concerning what you liked or disliked about our services, including how we could have done a better job. You can also email us at Counselor@1stchs.com.