* 1. What type of mobile device are you using?

* 2. How easy was it for you to navigate the mobile esupport.sony.com site?

* 3. What product category is the focus of your visit today?

* 4. What is the model number / name of your Sony product?

* 5. What was the main reason for your visit?

* 6. Please provide some detail about what you were looking for today.

* 7. Did you feel the site made good use of Pictures?

* 8. Was the text easy to read?

* 9. Were the icons in the navigation bar understandable?