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Telemental Health Survey
Cattaraugus County Counseling Center Telehealth Survey
*
1.
Which county do you live in?
(Required.)
Cattaraugus
Allegany
Chautauqua
Wyoming
Erie
Other (please specify)
2.
Which telehealth delivery methods have you used to receive services with us?
Video Call (Zoom or Doxy.me)
Telephone Call
Both
N/A I have not used telehealth services yet
3.
If you have used telehealth services with us, with what type of appointments have you used it?
Psychiatrist appointments
Counseling appointments with a therapist
Orientation appointment to start services
N/A I have not used telehealth services yet
*
4.
If you have not yet utilized telehealth services at our counseling center, what has kept you from being able to use it?
(Required.)
I do not have the technology required for telehealth services (not enough minutes, poor cell phone service, no computer, etc).
I would rather receive my services in person.
N/A I have received telehealth services
Other (please specify)
5.
We understand that many people have not engaged in services with our counseling center due to barriers with transportation, work schedules, child-care, etc. If you had the option to receive these services through telehealth, would you be more likely to seek out counseling services?
Yes
Maybe
No
N/A I already receive counseling services
6.
When using telehealth services, I could clearly communicate with the provider during the visit.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
N/A I have not received telehealth services yet
7.
Overall, I am satisfied with telehealth and found it helpful.
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
N/A I have not received telehealth services
8.
If telehealth is an option in the future, I would prefer to utilize it over traditional in-office services.
Strongly agree
Agree
I would like to use both telehealth and in-person services as needed
Disagree
Strongly disagree
9.
Can you tell us how having the ability to receive services by video call or telephone has impacted you?
Current Progress,
0 of 9 answered