Epoch Analytical Customer Feedback Survey 2017

Every year, Epoch Analytical conducts a customer feedback survey from August to October to gain valuable information about how we can offer the best customer service. One lucky participant will be drawn to win a $100 Keg Gift certificate.

* 1. How would you rate Epoch Analytical?

  Poor Satisfactory Good Excellent N/A
Turnaround Time
Cost/Value
Customer Service
Reporting
Reputation amongst other Labs
Location

* 2. Which EA Labs turnaround times have you used in the past? (More than one can be chosen)

* 3. What are the main reason(s) you use EA Labs? (More than one can be chosen)

* 4. How satisfied are you with the reliability and quality of EA Labs test results?

* 5. Would you recommend Epoch Analytical to a colleague or another company?

* 6. Do you know that EA Labs offer the following services?

* 7. Do you use any other asbestos testing labs for the same services we provide?

* 8. Do you think WorkSafeBC should have a regulatory framework to evaluate the quality of asbestos testing labs? (Currently, asbestos testing labs in BC are not inspected by WorkSafeBC)

* 9. What areas would you like EA Labs to improve on? Or if you have anything else you'd like to tell us about, please let us know!

* 10. If you wish to be entered into the $100 Keg Restaurant gift certificate draw, please provide your Full Name, Company (optional), Phone Number and Email. Draw date is October 31, 2017.

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