Customer Opinion Survey

Your patronage is appreciated. We would like your help in rating the service you received from us. A moment of your time in completing this online survey will help us service you better in the future. Thank you for the opportunity to serve you.

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* 1. Please complete the demographic information.

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* 2. How did you hear about us?

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* 3. When you called for service, was your phone call answered promptly and courteously?

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* 4. Were you satisfied with the scheduling of your service request?

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* 5. Did we meet the scheduled time?

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* 6. Was the work performed to your satisfaction?

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* 7. Was the technician polite, neat and clean in appearance?

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* 8. Were the charges on the invoice explained to you?

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* 9. Did the technician clean up the work area after the service was performed?

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* 10. Did the technician wear shoe covers while in your home or office?

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* 11. Would you recommend us to others?

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* 12. Considering the service received, how would you rate the charges?

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* 13. How would you rate your overall service experience with us?

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* 14. Additional comments are welcome.

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* 15. May we contact you regarding this survey?

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