Thank you for taking part in this survey, which should take approximately 10 minutes to complete. Please ensure that you comment only on Camborne Town Council services and roles. Previously, many respondents have commented on Cornwall Council services, which are not relevant to this survey. If you are unsure of what we deliver, please see the box below which shows the services we provide, compared to the list of Cornwall Council's services.

As you can see from the 'You Said, We Did' box below, the results from these surveys help us to determine community priorities and take action on areas of concern. Your views also enable us to evaluate the effectiveness of our work to date.

SURVEY QUESTIONS

1.Please indicate your age:(Required.)

Under 18

18-24

25-40

41-64

65-74

75 years or older

None of the above

2.In what postcode is your home located?(Required.)

3.Do you or anyone in your household pay Council Tax?(Required.)

Yes

No

Not Sure

4.If you would like the results of this survey emailed to you, along with quarterly e-newsletters from Camborne Town Council, please provide your email address. If you provide an email address you are eligible to be entered into our prize draw, with the chance of winning vouchers of up to £50!

5.Overall, how satisfied, or dissatisfied are you with living in the Camborne Parish, and the local area as a place to live?(Required.)

Dissatisfied

Fairly dissatisfied

Neither satisfied nor dissatisfied

Fairly satisfied

Very satisfied

6.Overall, how satisfied, or dissatisfied are you with the way Camborne Town Council runs things?(Required.)

Dissatisfied

Fairly dissatisfied

Neither satisfied nor dissatisfied

Fairly satisfied

Very satisfied

7.How much do you trust Camborne Town Council?(Required.)

Don't know

Not much at all

A fair amount

A great deal

8.To what extent do you agree or disagree that Camborne Town Council provides value for money?(Required.)

Disagree

Somewhat disagree

Neither agree nor disagree

Somewhat agree

Agree

9.To what extent do you agree or disagree that Camborne Town Council is campaigning and standing up for Camborne and the local area?(Required.)

Don't know

Not much at all

A fair amount

A great deal

10.To what extent do you think Camborne Town Council acts on the concerns of local residents?(Required.)

Don't know

Not much at all

A fair amount

A great deal

11.Overall, how well informed do you think Camborne Town Council keeps residents about the services and benefits it provides?(Required.)

Don't know

Not much at all

A fair amount

A great deal

12.Indicate THREE current Camborne Town Council services/projects you feel the organisation needs to prioritise:(Required.)

Devolution - Taking on more green spaces and assets from Cornwall Council and protecting them for the community.

Representation - Ensuring voice of Camborne is heard in various local and regional forums and that the Town Council is present in all local groups and spaces.

Communication and Promotion - Ensuring decisions, plans and activity are clearly communicated and Camborne Town Council and the Parish is promoted in an informative and attractive way.

Capital Investment/Future Proofing - Acquiring buildings and spaces for the community and services with capital grants such as the Basset Centre or Kerrier Way Green Space.

Climate Action and Nature Recovery - Developing environment and sustainability initiatives for Camborne Parish.

Camborne Library - Continuing work with Cornwall Council to deliver a thriving library for Camborne and surrounding areas.

Community, Culture and Events - Continuing to provide free to access events and opportunities to celebrate arts, heritage and culture and engage the community.

Providing Community Grants and Support - Improve how much support we offer local charities and non-profit organisations including grants and staff support.

Presentation and Access - Deliver Parish boundary signage, street weeding, street furniture, footpath cutting, bins, grass cutting, floral displays and other initiatives to improve the presentation and access to the local area

Other (please specify)

13.How would you improve the areas of work you have indicated in the previous question?

14.Is there an area of work Camborne Town Council currently does not deliver/support that you would like to see it take on?

15.Would you be willing to pay more in Council Tax to improve or take on the areas of work you have indicated above?(Required.)

Yes

No

16.These are the headline objectives for the Town Council's Strategic Plan 2022-2027. Do you feel these objectives are appropriate for Camborne Town Council?

Objective 1
Continually listen and respond to the needs of the Community:
- Produce more opportunities for the community to access our services, activities and events.
- Enhancing our transparency and openness.
- Commit to collaborative working and establish fruitful relationships with community partners.

Objective 2
Be the best we can be:
- Recognise and celebrate achievement and aim for the exceptional in all we do.
- Continually review and evaluate services and functions.
- Effective and efficient use of resources in all that we do.

Objective 3
Encourage pride:
- Commit to improve and enhance council assets across the Parish.
- Honour Camborne's heritage and cultural identity.
- Deliver services that are valued by service users.

Objective 4
Creating a better future for Camborne:
- Become more sustainable.
- Be present and the voice of Camborne communities in all place shaping forums.(Required.)

Yes

No

None of the above

17.Thinking about your most recent contact with Camborne Town Council, was everything right first time?

Yes

No

N/A

18.How did you first learn about Camborne Town Council and its work?(Required.)

Interacting with Councillors or staff

Becoming a Councillor or Youth Councillor

Via its services: Library, events, parks and green spaces

Applying for a Community Grant

Making an enquiry about Council services

Via a public meeting

Via its communications: website, social media, press releases, reports

This survey (I wasn't aware before now)

Other (please specify)

19.Do you have any other feedback you'd like to add?

If you’d like to find out more about how we use your information, please see our privacy policy here: www.camborne-tc.gov.uk/privacy

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