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Webinar Feedback Form: Journey Mapping (Encore Presentation)

This survey is to help us learn about your experience with the webinar.  Please respond as honestly as possible; we really value your feedback! Your responses to this survey are anonymous, so no one will know how you responded.
1.Following the webinar, I'm able to:(Required.)
Strongly Disagree
Disagree
Agree
Strongly Agree
Differentiate between process mapping and journey mapping. 
Compare and contrast process mapping with experience mapping. 
Explain the steps involved in constructing patient journey maps. 
Articulate the significance of patient journey mapping in healthcare quality improvement. 
2.In regards to this webinar, the overall content presented…(Required.)
Strongly Disagree
Disagree
Agree
Strongly Agree
Is USEFUL to me
Is APPLICABLE to my work
3.Identify at least one resource or tool you learned about today that you will use in your organization:
4.Indicate your level of agreement with the following statements:
Strongly Disagree
Disagree
Agree
Strongly Agree
The facilitator was knowledgeable about the resources and tools.
The webinar kept my interest.
5.If you indicated “disagree” or “strongly disagree” to any of the questions/statements, tell us how we can improve. Please be specific.
6.What additional resources and tools would support your ability to provide effective professional development?
7.Is there anything else you would like to share?
8.How satisfied were you with the webinar platform?
Very Unsatisfied 
Unsatisfied
Satisfied
Very Satisfied 
Ease of accessibility
Navigating the platform
Technical support