GET FIT & Client Feedback We want your feedback! Please take a moment to take this survey as we value each and every one of YOU! * 1. How many times a week do you attend class at our studio? 1-2 2-4 4-8 More than 8 times * 2. Overall, how fairly were you treated? Extremely fairly Very fairly Somewhat fairly Not so fairly Not at all fairly * 3. Are your physical needs being met inside the classes you attend? Yes No Somewhat Other * 4. How important are the following factors to keep you coming back to Get Fit? Very Important Important Neutral Somewhat Important Not Important Price Price Very Important Price Important Price Neutral Price Somewhat Important Price Not Important Instructor Instructor Very Important Instructor Important Instructor Neutral Instructor Somewhat Important Instructor Not Important Atmoshpere Atmoshpere Very Important Atmoshpere Important Atmoshpere Neutral Atmoshpere Somewhat Important Atmoshpere Not Important Community Community Very Important Community Important Community Neutral Community Somewhat Important Community Not Important Music Music Very Important Music Important Music Neutral Music Somewhat Important Music Not Important Choice in exercise format/exercise selection Choice in exercise format/exercise selection Very Important Choice in exercise format/exercise selection Important Choice in exercise format/exercise selection Neutral Choice in exercise format/exercise selection Somewhat Important Choice in exercise format/exercise selection Not Important Product Product Very Important Product Important Product Neutral Product Somewhat Important Product Not Important Apparel Apparel Very Important Apparel Important Apparel Neutral Apparel Somewhat Important Apparel Not Important Specific Class Specific Class Very Important Specific Class Important Specific Class Neutral Specific Class Somewhat Important Specific Class Not Important * 5. How satisfied are you with the class selection that is currently offered at Get Fit? Definitely NOT satisfied Not so satisfied Neutral Satisfied Amazingly satisfied! Definitely NOT satisfied Not so satisfied Neutral Satisfied Amazingly satisfied! * 6. How satisfied are you with your personal training sessions? Definitely NOT satisfied Not so satisfied Neutral Satisfied Amazingly satisfied! N/A Definitely NOT satisfied Not so satisfied Neutral Satisfied Amazingly satisfied! N/A * 7. If you owned and operated Get Fit, what would you do differently? * 8. What makes you visit Get Fit over other local exercise facilities? Price Instructors Atmosphere Intensity inside specific classes No contracts Location * 9. I visit Get Fit to: enhance athletic performance lose weight medical reasons maintain my current physical condition meet people and socialize cardio-respiratory/cardiovascular needs & goals * 10. In word one I would describe my experience at Get Fit as: Submit Now!