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* 1. Who did you interact with? Select all that apply.

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* 2. How often do you interact with the Community Planning and Building Department?

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* 3. How satisfied were you with the most recent customer service you received?

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* 4. How did your most recent interaction with the Community Planning and Building Department rank in comparison to what you expected?

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* 5. How satisfied were you with the responsiveness of the City employee(s) you interacted with?

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* 6. How satisfied were you with the timeliness of the City employee(s) response?

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* 7. How satisfied were you with the professionalism of the City employee(s) you interacted with?

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* 8. How satisfied were you with the overall knowledge of the City employee(s) you interacted with?

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* 9. How satisfied were you with the resolution to your request?

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* 10. Briefly describe how your most recent experience with the Community Planning and Building Department could have been improved.

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