Customer Advocacy Marketing - Understanding the challenges Question Title * 1. Can you share your Linkedin or work email address? This will be used to pull in firmographic details (company size / industry) and so that we can share the findings of the survey with you. None of your details will be shared or used for any other purpose. Question Title * 2. How far along is your company on its customer advocacy journey? 0 - just starting 10 - very advanced Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 3. How painful is customer advocacy for your company? 0 - not painful 10 - very painful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 4. How does your company currently manage customer advocacy workflows and assets? Question Title * 5. How do you measure success in your current advocacy process? What KPI's and metrics matter most? Question Title * 6. What tools are you using to help you manage your advocacy process? Slapfive Salesforce tags ReferenceEdge Upland RO Innovation Orca Base Influitive Spreadsheet (Excel, Sheets, Airtable etc) Project management tool (Asana, Monday, ClickUp etc) Community platform Other (please specify) Question Title * 7. How satisfied are you with your tools? 0 - very dissatisfied 10 - very satisfied Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. What are the most painful parts about your current way of doing things? Question Title * 9. If you paid for a solution to these problems, what would its key features be? Question Title * 10. How much time would that save for you / your company? Done