To our clients...

We are asking for your help in evaluating our programs and services.  We want to know what you think about how we are doing and what we could do better.  We want your honest opinions. 

Please note: Your name does not appear on the questionnaire. Your answers will be kept confidential.  Your specific answers will not be shared with the staff.  There will be no affect on the service you receive here if you decide not to answer these questions.

As you answer the questions, please keep in mind the programs and services you have used over the past year.  Be sure to include the following: appointments with staff, groups and workshops, community garden, advisory groups, committees, action groups.

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* 1. PROGRAM CODE (for staff only)

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* 2. LANGUAGE CODE (for staff only)

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* 3. I am completing this survey while attending:

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* 4. Please rank the following.

  Strongly Agree Agree Disagree Strongly Disagree Don't Know Does Not Apply to Me
When I come to this program or services, I feel welcomes and accepted.
Staff members of this program or service treat me with respect.
Programs and services are provided in a way that makes it possible for me to participate (accessible location, times, language, etc.)
Programs and services are able to accommodate my disabilities.
Staff are available when I need them.
I know how to make a suggestion or a complaint.
Staff consider my personal situation (i.e. lifestyle, income, traditions and culture) when providing support.
Since coming to this program, I feel more connected to my community.
Since coming to this program, I have become more aware of the services and resources available in my community.
Overall, I am satisfied with this program of service.
Overall, I have benefited from my participation in this program.

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