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Quicken Support Website Feedback Survey
1.
How long have you been using our products?
Less than 1 month
1-6 months
7-12 months
1-2 years
More than 2 years
2.
Which of our products do you use? (Select all that apply)
Quicken Classic for Windows
Quicken Classic for Mac
Quicken Simplifi
Quicken Business and Personal (on the web)
Quicken LifeHub
Quicken Online Backup
3.
How often do you visit our support website?
Daily
Weekly
Monthly
Rarely
Never
4.
How would you rate the overall quality of our support website?
Excellent
Good
Average
Poor
Very Poor
5.
How easy is it to find the information you need on our support website?
Very Easy
Easy
Neutral
Difficult
Very Difficult
6.
How satisfied are you with the support services provided?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
7.
On a scale of 0 to 10,
How likely is it that you would recommend our support website to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
What improvements would you like to see on our support website?
9.
Do you have any additional comments or suggestions?
