Skip to content

Louisiana State Police Crime Laboratory
Customer Feedback Survey

Your feedback helps us improve the service we provide to law enforcement, the legal community, and the public. This survey takes about 5 minutes to complete. Contact information at the end is optional. It's only needed if you'd like the Lab to respond to a complaint.
1.Please indicate your affiliation:
2.Please rate the following Crime Lab services:
Not applicable/No opinion
Unacceptable
Average
Excellent
Overall evidence submission/return process
Reputation
Professionalism of personnel
Ease of receiving/retrieving a report
Overall quality of testing received
3.How would you rate our testing turnaround times?
Not applicable/No opinion
Unacceptable
Average
Excellent
Crime Scene Investigation/ Vehicle Exams
DNA
Drugs
Firearms / NIBIN
Fire Debris
Latent Print Processing
Latent Print Comparison
Shoe / Tire Impressions
Toxicology / Blood Alcohol
4.How would you rate our reports for clarity, completeness, and ease of understanding?
Not applicable/No opinion
Unacceptable
Average
Excellent
Crime Scene Investigation / Vehicle Exams
DNA
Drugs
Firearms / NIBIN
Fire Debris
Latent Print Processing
Latent Print Comparison
Shoe / Tire Impressions
Toxicology / Blood Alcohol
5.When contacting a Crime Lab representative directly, how would you rate their ability to assist you?
Not applicable/No opinion
Unacceptable
Average
Excellent
Administration
Crime Scene Investigation / Vehicle Exams
DNA
Drugs
Evidence Receiving
Firearms / NIBIN
Fire Debris
Latent Print Processing
Latent Print Comparison
Shoe / Tire Impressions
Toxicology / Blood Alcohol
6.Do you have any complaints about our Crime Lab services?
7.Is there a staff member, unit, or interaction you'd like to recognize for excellent service? If you can, please include names. We love passing along recognition to our staff.
8.Do you have suggestions for how we can improve? We welcome comments on any aspect of our operation.
9.Is there anything you'd like to see added to our public website?
10.Optional. Please provide your contact information below. It is only required if you'd like the Lab to respond to a complaint you've reported.