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Louisiana State Police Crime Laboratory
Customer Feedback Survey 2025
At the Louisiana State Police Crime Laboratory, your opinion/feedback is important to us! Tell us how we are doing! We look forward to reviewing your comments.
1.
Please indicate your affiliation:
Law Enforcement Agency
Legal Community
General Public
Other (please specify)
2.
Please rate the following Crime Lab services:
Not applicable/No opinion
Unacceptable
Average
Excellent
Overall evidence submission process
Not applicable/No opinion
Unacceptable
Average
Excellent
Overall evidence return process
Not applicable/No opinion
Unacceptable
Average
Excellent
Reputation
Not applicable/No opinion
Unacceptable
Average
Excellent
Professionalism of personnel
Not applicable/No opinion
Unacceptable
Average
Excellent
Ease of receiving or retrieving a report
Not applicable/No opinion
Unacceptable
Average
Excellent
Overall quality of testing received
Not applicable/No opinion
Unacceptable
Average
Excellent
3.
The Crime Lab offers training periodically regarding the identification, documentation, collection and best practices of evidence handling. If your agency is interested in receiving training, please indicate below
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
Submission of Evidence / Evidence Acceptance Criteria
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
Crime Scene Investigation / Latent Prints / Impressions
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
DNA
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
Drugs
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
Fire Debris
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
Toxicology
In Writing
In Person
Virtual (i.e. Zoom)
Not interested
4.
How would you rate our Crime Lab testing turnaround times?
Not applicable/No opinion
Unacceptable
Average
Excellent
Crime Scene Investigation/ Vehicle Exams
Not applicable/No opinion
Unacceptable
Average
Excellent
DNA
Not applicable/No opinion
Unacceptable
Average
Excellent
Drugs
Not applicable/No opinion
Unacceptable
Average
Excellent
Firearms / NIBIN
Not applicable/No opinion
Unacceptable
Average
Excellent
Fire Debris
Not applicable/No opinion
Unacceptable
Average
Excellent
Latent Print Processing
Not applicable/No opinion
Unacceptable
Average
Excellent
Latent Print Comparison
Not applicable/No opinion
Unacceptable
Average
Excellent
Shoe / Tire Impressions
Not applicable/No opinion
Unacceptable
Average
Excellent
Toxicology / Blood Alcohol
Not applicable/No opinion
Unacceptable
Average
Excellent
5.
How would you rate our Crime Lab reports for clarity, completeness, and ease of understanding?
Not applicable/No opinion
Unacceptable
Average
Excellent
Crime Scene Investigation / Vehicle Exams
Not applicable/No opinion
Unacceptable
Average
Excellent
DNA
Not applicable/No opinion
Unacceptable
Average
Excellent
Drugs
Not applicable/No opinion
Unacceptable
Average
Excellent
Firearms / NIBIN
Not applicable/No opinion
Unacceptable
Average
Excellent
Fire Debris
Not applicable/No opinion
Unacceptable
Average
Excellent
Latent Print Processing
Not applicable/No opinion
Unacceptable
Average
Excellent
Latent Print Comparison
Not applicable/No opinion
Unacceptable
Average
Excellent
Shoe / Tire Impressions
Not applicable/No opinion
Unacceptable
Average
Excellent
Toxicology / Blood Alcohol
Not applicable/No opinion
Unacceptable
Average
Excellent
6.
When contacting a Crime Lab representative directly, how would you rate their ability to assist you in your request/service?
Not applicable/No opinion
Unacceptable
Average
Excellent
Administration
Not applicable/No opinion
Unacceptable
Average
Excellent
Crime Scene Investigation / Vehicle Exams
Not applicable/No opinion
Unacceptable
Average
Excellent
DNA
Not applicable/No opinion
Unacceptable
Average
Excellent
Drugs
Not applicable/No opinion
Unacceptable
Average
Excellent
Evidence Receiving
Not applicable/No opinion
Unacceptable
Average
Excellent
Firearms / NIBIN
Not applicable/No opinion
Unacceptable
Average
Excellent
Fire Debris
Not applicable/No opinion
Unacceptable
Average
Excellent
Latent Print Processing
Not applicable/No opinion
Unacceptable
Average
Excellent
Latent Print Comparison
Not applicable/No opinion
Unacceptable
Average
Excellent
Shoe / Tire Impressions
Not applicable/No opinion
Unacceptable
Average
Excellent
Toxicology / Blood Alcohol
Not applicable/No opinion
Unacceptable
Average
Excellent
7.
Do you have any complaints about our Crime Lab services?
No
Yes
If "Yes," please describe your complaint with as much specific detail as you can.
8.
If you have any suggestions on how we can improve on the Crime Lab products and services we provide to ensure your complete satisfaction, please enter them in the box below. The Crime Lab welcomes your comments about any aspect of our operation.
*
9.
Please provide your contact information below.
(Required.)
Name
Agency
Email
Phone
10.
Please visit our Crime Lab website at https://www.lsp.org/about/leadershipsections/support/crime-lab/ for more information.
Is there anything you want to have access to, through our public website?