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You are completing a feedback survey for myCFNA Mobile, the new mobile app for CFNA accountholders.

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* 1. How did you find out about myCFNA Mobile?

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* 2. Which features did you use on myCFNA Mobile?

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* 3. On a scale of 1-5, how satisfied are you with the look and feel of myCFNA Mobile?

1 -Very unsatisfied 3-Satisfied 5-Very satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 4. On a scale of 1-5, to what extent do you agree or disagree with this statement: myCFNA Mobile is easy to navigate.

1- Highly disagree 3- Agree 5- Highly agree
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i We adjusted the number you entered based on the slider’s scale.

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* 5. On a scale of 1-5, how does myCFNA Mobile compare to other credit card mobile apps? Only answer if you have used another credit card mobile app.

1- Not comparable 3- Comparable 5- Very comparable
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i We adjusted the number you entered based on the slider’s scale.

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* 6. On a scale of 1-5, how likely are you to recommend myCFNA Mobile to friends or family?

1- Highly unlikely 3- Likely 5- Highly likely
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i We adjusted the number you entered based on the slider’s scale.

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* 7. What do you like most about myCFNA Mobile?

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* 8. What can we do to improve myCFNA Mobile?

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* 9. Please provide us with any other feedback about your experience of myCFNA Mobile, including its features and navigation.

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