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Participant Satisfaction Survey 2025
We'd like to deliver the highest quality service possible and to make that happen we would like to hear from you! You do not have to answer all questions, skip the ones you don't want.
1.
Do you currently receive support from Nanaimo Supportive Lifestyles?
Yes, individual support
Yes, group support
Yes, both group and individual support
No
2.
What is your age?
3.
Are you a member of the LGBTQ2S+ Community?
yes
no
prefer not to answer
4.
Which race/ethnicity best describes you? (Please choose only one.)
First Nations or Indigenous
Asian
Black or African American
Hispanic
White / Caucasian
Multiple ethnicity / Other (please specify)
5.
In what language do you read most fluently?
English
French
ASL (sign language)
Other (please specify)
6.
Do you identify with any of the following religions? (Please select all that apply.)
Protestantism
Catholicism
Christianity
Judaism
Islam
Buddhism
Hinduism
Inter/Non-denominational
No religion
Other (please specify)
7.
Which of the following options most closely aligns with your gender?
Woman
Man
Non-binary
A gender not listed here
Transgender
Prefer not to answer
8.
Overall, how would you rate the quality of your services?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
9.
How friendly are the support staff?
Extremely friendly
Very friendly
Somewhat friendly
Not so friendly
Not at all friendly
10.
How well do you feel Nanaimo Supportive Lifestyles protects your privacy?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
11.
How convenient is our location for you?
Extremely convenient
Very convenient
Somewhat convenient
Not so convenient
Not at all convenient
12.
Does your support worker provide you with the help you need?
Yes
No
Sometimes
13.
Do you access any of our additional services? (check all that apply)
Board Game Group
Hiking Group
Coffee Meeting Group
LGBTQ Peer Group
Self Advocacy Group
None of those
14.
Are there support services missing in our community you wish were available?
Yes
No
If you said "yes" please let us know.
15.
Do your support services happen at a time/place that is convenient for you?
Yes
No
If "no" please let us know how we could improve
16.
Anything else you would like to share about the services your receive at Nanaimo Supportive Lifestyles?
17.
Is our use of technology beneficial for you in the form(s) of computers, tablets, aids etc.?
Yes
No (please let us know how we can do better)
18.
Do you have any barriers to receiving service? (check any that apply)
Financial (can't afford activities)
Transportation (can't get to services)
Physical (barriers to facility, entrance, etc)
Psychological (feel unsafe in space, with supports)
Other (please specify)
None of the above
