Primary care professionals include doctors and nurses at GP surgeries, dentists and opticians, amongst others. This survey is designed to gain a deeper insight into how patients feel about the service.

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* 1. Are you registered with a GP?

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* 2. Have you attended a GP appointment within the last year?

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* 3. What’s the one thing you would improve about the support you receive from primary care professionals?  Please just tick one box.

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* 4. Do you believe that patients should have access to GPs 7 days a week?

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* 5. What’s most important to you about the quality of care you receive from primary care professionals?  Tick all that apply.

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* 6. How do you normally book your appointment ?

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* 7. Is this your prefered way of booking an appointment ?

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* 8. When booking a GP appointment, how difficult was it for you to get through on the phone?

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* 9. How long did it take you to get an appointment or to access the services they provide?

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* 10. If you have visited a GP or other health professional within the last year, did you have to take time off work to attend the appointment?

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* 11. Does your surgery offer evening or weekend appointments ?

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* 12. Have you had a reason to try and see a GP/Practice Nurse on a weekend or out of hours during the last 12 months?

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* 13. If yes to the above, how long did you have to wait?

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* 14. Did you have to use A&E services over the last 12 months because you could not see your GP

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* 15. If you have booked a GP appointment within the last year, on a scale of one to five (with 1 being very unhelpful and 5 being very helpful) - how helpful was the person answering the phone?

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* 16. Which region do you live in?

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* 17. Which age bracket best describes you?

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* 18. If you have tried to arrange a GP appointment within the last year- could you book an appointment at least 48 hours in advance?

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* 19. Thinking about your experiences with primary care professionals over the last 2 years, do you think the quality of support has got better or worse?  Please tick one:

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* 20. Recently, there has been a lot of discussion in the media about the future of the NHS and primary care.  Over the next few years, how do you think the quality of primary care in England will change?  Please tick just one box.

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