Exit this Survey New Caller Survey Question Title * 1. Which lawyer did you speak with? I did not speak to a lawyer / I don't remember the lawyer's name Andy Gerling John Zervas Sean Kohl Chris Gant Timothy Cook Bob Byrom Jesse Moses Tom Diehl Briana Hart Alex Keen John Miller Troy Doucet Question Title * 2. How well did you feel the lawyer understood your concern? 5 - Very well 4 - Quite well 3- Moderately well 2- Slightly well 1 - Not at all well Question Title * 3. How knowledgeable did the lawyer seem to you? 5 - Very knowledgeable 4 - Quite knowledgeable 3 - Moderately knowledgeable 2 - Slightly knowledgeable 1 - Not at all knowledgeable Question Title * 4. How clear was the information that the lawyer provided to you? 5 - Very clear 4 - Quite clear 3 - Moderately clear 2 - Slightly clear 1 - Not at all clear Question Title * 5. How helpful was the lawyer? 5- Very helpful 4 - Quite helpful 3 - Moderately helpful 2 - Slightly helpful 1 - Not at all helpful Question Title * 6. Was your call experience with the lawyer at our firm better than you expected it to be, worse than you expected it to be, or about what you expected it to be? 5 - A great deal better 4 - Quite a bit better 3 - About what was expected 2 - Quite a bit worse 1 - A great deal worse Question Title * 7. Overall, are you satisfied with the service you received during the call, dissatisfied with our service, or neither satisfied nor dissatisfied? 5 - Very satisfied 4 - Somewhat satisfied 3 - Neither satisfied nor dissatisfied 2 - Somewhat dissatisfied 1 - Very dissatisfied Question Title * 8. How likely is it that you would recommend Doucet & Associates Co., L.P.A. to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Do you have any comments about your call that you would like to share with us? Question Title * 10. Please leave us your name and email address so we may pass along your comment to the attorney you spoke with. Submit response >>