Reconciliations KPI Assessment FINISHED Survey

Welcome to Operartis’ Benchmark Assessment!

At Operartis we know that most financial institutions spend a lot of time on manual activities during the reconciliations process. That is why we have created this assessment to quantify some of the pain points during the reconciliation processes in financial institutions. This assessment will help shine a light on areas for improvement and provide a guide for future decision making.

The study has 15 quick questions and will take around 5 minutes to complete and we appreciate your feedback! Let the journey begin!

1.In what country do you currently work?

2.Which company do you work for? Please list the company name here.

4.Are you or your team involved in reconciliations?

Yes

No

Not Sure

5.Which of the following best describes your current role?

Reconciliation system owner

IT team member who supports reconciliation system(s)

Operations team Member who works on reconciliations.

Finance team member who works on reconciliations

Other (please specify)

6.What types of reconciliations are performed by your department? ( Please select all that apply)

Other (please specify)

7.Are you, your system or your team responsible for all reconciliations for your entire organization ?

Yes

No

8.How many staff work on reconciliations for your division or team?

9.Do you know approximately how many staff work on reconciliations for your entire organization?

No

Yes, please specify

10.Approximately what percentage of their time do the reconciliations operations team spend on the following activities? (should sum up to 100)(Required.)

Setting up rules for new reconciliations.

Manually matching transactions which have not been automatically matched.

Correcting mismatches.

Allocating reconciliation breaks to the appropriate investigations team.

Investigating and resolving breaks.

Other

11.For each reconciliation performed by your system or team, what's the DAILY volume of transactions that need to be reconciled?
(enter a number)

Cash Reconciliation

Trade Reconciliation

Customer Reconciliation

Intercompany Reconciliation

Position Reconciliation

Other

12.For each reconciliation performed by your system or team, What is the DAILY volume of transactions which are not automatched by software and hence have to be MANUALLY matched?
(enter a number)

Cash Reconciliation

Trade Reconciliation

Customer Reconciliation

Intercompany Reconciliation

Position Reconciliation

Other

13.For each reconciliation performed by your system or team, On average how long does it take to MANUALLY match each of these transactions (in minutes)? (enter a number between 0.5 and 60)

Cash Reconciliation

Trade Reconciliation

Customer Reconciliation

Intercompany Reconciliation

Position Reconciliation

Other

14.What is the most common reason why a transaction has to be manually reviewed or matched? (Please choose all that apply)

Other (please specify)

15.What motivated you to take this survey?

I want to contribute input to help the industry improve.

I want to find out how my reconciliation KPI's compare to other industry members.

I want to find out about solutions to my pain points.

Other (please specify)

16.Congratulations! You have finished all the questions!

If you would like to receive a copy of the Reconciliation KPIs Report, please provide your email information below:

Email Address