In an effort to improve the services we provide to our members and the community, the Bright and District Chamber of Commerce is conducting a survey to determine levels of satisfaction with its activities, programs and events. We would greatly appreciate your feedback. Thank you for your participation in this effort.

The Executive Team

What category best describes your business?

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* 1. What category best describes your business?

How long has your business been a member of the Chamber of Commerce?

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* 2. How long has your business been a member of the Chamber of Commerce?

If you are new to the Chamber how did you learn about the Chamber of Commerce?

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* 3. If you are new to the Chamber how did you learn about the Chamber of Commerce?

What is the size of your business?

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* 4. What is the size of your business?

Is your business a member of any other local business groups?

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* 5. Is your business a member of any other local business groups?

Which of the following best describes why your business is a member of the Chamber?  
(You can select more than one)

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* 6. Which of the following best describes why your business is a member of the Chamber?  
(You can select more than one)

How much do you value your membership with BDCC?

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* 7. How much do you value your membership with BDCC?

What Chamber events/collateral have you attended/used in the last year or are likely to attend/use in the future? (Please tick all that apply)

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* 8. What Chamber events/collateral have you attended/used in the last year or are likely to attend/use in the future? (Please tick all that apply)

If you have not participated in any of the BDCC events or activities, kindly let us know why?

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* 9. If you have not participated in any of the BDCC events or activities, kindly let us know why?

How often do you visit the Chamber’s websites and why? 
www.brightchamber.com.au & www.brightvictoria.com.au

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* 10. How often do you visit the Chamber’s websites and why? 
www.brightchamber.com.au & www.brightvictoria.com.au

Are you a member of the Chambers members only facebook group?

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* 11. Are you a member of the Chambers members only facebook group?

What do you think are the most important issues or concerns facing the community and or the Chamber?

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* 12. What do you think are the most important issues or concerns facing the community and or the Chamber?

Please tell us how you rate the Chamber in each of the following areas with a response:

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* 13. Please tell us how you rate the Chamber in each of the following areas with a response:

  Very Satisfied Satisfied Not Satisfied
The Volunteer Leadership of the Chambers Executive Team
The Chamber as a Community Leader
The Chamber’s Tourism Promotion efforts
The Chamber’s communications with you
The Chamber providing opportunities for your business to network & develop business connections
The Chamber’s accessibility
What is your business’s likelihood of continuing to be a member of the BDCC?

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* 14. What is your business’s likelihood of continuing to be a member of the BDCC?

Unlikely Highly Likely
i We adjusted the number you entered based on the slider’s scale.
What is the likelihood of you recommending the BDCC to a friend, colleague, or new business?

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* 15. What is the likelihood of you recommending the BDCC to a friend, colleague, or new business?

Unlikely Highly Likely
i We adjusted the number you entered based on the slider’s scale.
How would you rate the “value for money” of your membership to the BDCC?

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* 16. How would you rate the “value for money” of your membership to the BDCC?

Poor Value Excellent Value
i We adjusted the number you entered based on the slider’s scale.
What would you recommend to the BDCC to improve its services? Please provide suggestions to help the Chamber better serve the business community?

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* 17. What would you recommend to the BDCC to improve its services? Please provide suggestions to help the Chamber better serve the business community?

Are there any events/activities you would like the BDCC to engage in?

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* 18. Are there any events/activities you would like the BDCC to engage in?

If the Chamber brought speakers from the small business arena for seminars/workshops, would you be interested in attending either free of charge or with a small fee.

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* 19. If the Chamber brought speakers from the small business arena for seminars/workshops, would you be interested in attending either free of charge or with a small fee.

Following this survey, the Chamber would like to have a Strategic Planning Session. Is this something you would attend?

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* 20. Following this survey, the Chamber would like to have a Strategic Planning Session. Is this something you would attend?

Overall, what is your degree of satisfaction OR dissatisfaction with the BDCC?

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* 21. Overall, what is your degree of satisfaction OR dissatisfaction with the BDCC?

Very Dissatisfied Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.
Do you have any other comments, questions, or concerns?

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* 22. Do you have any other comments, questions, or concerns?

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100% of survey complete.

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