1. Goodwill Donor Survey

Thank you for donating to Goodwill Industries of Arkansas, where our mission is changing lives through education, training and employment. Your feedback is important to us and helps Goodwill better serve you and your community.

* 2. For the following questions, please select the answer which best describes how you feel about your most recent visit to Goodwill.

  Very Satisfied Satisfied Unsure or Undecided Unsatisfied Very Unsatisfied
Appearance and Cleanliness
Convenience of Center’s Location
Hours of Operation

* 3. For the following questions, please answer Yes or No.

  Yes No
I was greeted by the attendant.
The staff present were in uniform.
The donation attendant was helpful and friendly during the donation process.
My donations were handled with care.
A receipt was offered for my donation.
I was thanked by the donation attendant when I left the Donation Center.
In general, would you donate to Goodwill again?

* 4. How likely are you to refer others to donate to Goodwill?

  1 2 3 4 5 6 7 8 9 10
Please rate on a scale of 1 to 10, with 10 being the most likely to refer others.

* 5. Do you donate household goods to other organizations?

* 6. How often do you donate to Goodwill?

* 7. How far do you travel to donate to Goodwill?

* 8. Which of the following is important to you in deciding to donate to Goodwill? (select top 3)

* 9. Have you ever shopped at a Goodwill Retail store?

* 10. Have you visited a Goodwill Career Services Center to take advantage of our career readiness, education or job placement services?

* 11. Please tell us how you found out about this Donation Center.

* 12. Please add your contact information below to be entered in our monthly $25 Goodwill Gift Certificate drawing.

*Only completed surveys with contact information provided are eligible to be entered for gift certificate drawing. Drawing held at end of month for surveys completed during the current month. One $25 Goodwill gift certificate given away each month.

Thank you for taking the time to complete this survey.