Customer Satisfaction Survey Template Question Title * 1. What types of gardening interest you? Mark all that apply. Edible gardening Container gardening Pollinator gardening Indoor gardening Organic/Eco-friendly gardening Perennial gardening Hydroponic gardening Other (please specify) OK Question Title * 2. How long have you been a customer of Burlington Garden Center? Less than a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 3. How likely is it that you would recommend (BGC) Burlington Garden Center to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 4. Overall, how satisfied are you with our garden center? Why? Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Why? OK Question Title * 5. What products have you purchased at BGC in the past? Mark all that apply. Annuals, Succulents, and Houseplants Perennials, Trees, and Shrubs Garden goods (tools, soil, fertilizers. . . ) Gifts Wild Bird Products Garden Art Custom Container Design Service Landscape Design Service Other (please specify) OK Question Title * 6. In general, do our products and services help you meet your gardening goals? Yes Not always Comment OK Question Title * 7. How responsive have we been to your questions or concerns about our products and services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 8. What other products or services would you like to see us carry? OK Question Title * 9. Do you have any other comments, questions, or concerns? OK DONE